I'm not expecting to get mine either...But I do think it reflects poorly on the company. NOT because I probably won't get my stick, but because companies should honor their commitments.
A real life comparison:
FastCap asks us to go sign up for their e-mail newsletter, and tells us they will send us a free 11th finger. Many of us sign up. A lot of us don't get the free 11th finger...we're all still on their mailing list and have shared our information with them. That's them not living up to their end of an agreement.
Drill Doctor accidentally has a coupon for huge $ off their top-of-the-line machine. The code gets out. They acknowledge it shouldn't have worked, but they fulfill all orders that were entered with that code anyway. They could've just as easily said, "Oops, sorry," and canceled the orders.
I guess what I'm saying is that how you deal with these things is VERY reflective of the service you'll get in the future with potentially larger issues.