Glad to have another store emp on board. Here's some good reading about who you work for.
http://www.facebook.com/home.php?sk=lf#!/harborfreightsux
i honestly do not believe harbor freight sux. most of the employees ***** and complain, but cause they have no sales aspect. working the past 7 or so years in retail at a major "blue" electronics company, we has instilled into us the same selling practices HF is trying to coach its employees around.
1. esp's will keep the company from going bankrupt.
2. rewards programs, even at a yearly subscription cost, will keep customer loyality, and those customer are likely to spend 4x as much with those coupons.
3. the new coupon policy seems pretty fair to me. it was outrageous for a while, we all got fat, and they put a noose on it. stop crying. there are still lots fo good deals, and u can still use the coupon on 98% of what HF carries. i know its all cheap china ****, but there still a cost, and selling the roller cabinets at $271 is great for the customer, but not great for business. at 369 its still blows anything else even remotely comparable out the water. only true hd customers, who where really gonig to spend the money there in the first place, dont mind the new coupon policy.
but what i noticed from shopping there and the two saturdays that i worked there, there are no real SALES people.