The bad part about eBay.. now what? Refund this guy? The friggin box was factory sealed with the straps around it.
"Hello. I received my faucet today. I really like it but it is missing everything else. The box had the straps like it was sealed but the box has been previously opened. The faucet was out of his plastic. However it looks new but the rest is missing. It is missing lock nuts and all the 4 parts for drain and drain body. What can you do about it? thank you"
He could be right...but you have to look at his record feedback..
I have also had HD and lowes and other stores that I bought only to find that its been returned, opened and stores typically retach it with their banding machine...thus giving apperance of factory new... Famous for doing this is Frys electronics...its a roll of dice.
so i would say take pics before and after opening to verify that everything is in there...aganst the parts manual of what contents are in there.
When I returned a new dewalt drill kit..combo deal pack...HD csr opened it just to verify if everything was in there...even though it had factory sealed, unopened....She said they do this because lots of people commit return fraud.
If you never open, verify and then sell....then yeah...buyer could say anything... Most stores have shrink wrapping machines, banding machines...to make packages look like new....even the paslode...just put tie wrap and call it new...unopened..????
Also you could call glacier bay and they would send the missing parts if its minor things.