Interesting night tonight, ranting ahead skip to end for found deals. Went to return two of the epoxyshield kits (tan) as I don't need them since I found enough in grey. Return went fine, the wife has asked if I continue to clearance shop find a new washing machine. No problem. Do a quick walk through and find nothing of interest except that ridgid extension cord that should be penny anyday. Walk over the outward facing computer and sit down. Immediately a staffer comes over and tells me I can't be on it and I won't be getting any penny deals. I say ok would she like me to get off the computer? She informs me again I won't get any penny deals. Very rude tone. This the third time in the store in 2 weeks each time harassed that I can't buy penny items and can't be on the computer. I stayed polite and informed her that the MOD will have to inform me I am not allowed on the computer and I told her if I find an item on the shelf within customer reach I am allowed to buy said item. Mike, one of the assistant manager, let me purchase a milwaukee bit set two days prior (when I bought nearly $100 of epoxy). She mumbles and hopes on a phone on the other side of the pro desk, short phone call and scampers off.
Not two minutes later I hear a loud voice exclaim What do you think you are doing? Turn my head to see Dan. I inform him politely that I am looking up clearance washers because there was no one in the department to help me. Dan:Well we won't see you any penny items, it is not corporate policy, I can take anything out of your hands before you leave the store even if it rings out a penny, you will not buy any penny items.
Me:Okay, and who might you be?
Dan: I'm Dan the assistant store manager and my associate told me you were going to buy penny items.
Me: I'm looking up washers not penny items. Am I allowed to be on the computer?
Dan: Yea, I don't care as long as you don't try to buy any penny items.
Me: As you can see on the screen there are washers.
Dan: Well your always on the computer and in my store we don't sell penny items.
Me: Mike the other assistant manager sold me one two days ago.
Dan: I don't care what Mike did, I'm telling you, you will not buy any penny items!
I kinda lost at that point, I informed him it was corporate policy as long as it was where any customer could reach to sell penny items, just not in quantity. I was allowed to use the computer no matter what he said. I am a long standing customer of HD and regardless of the deals/penny deals I spend a good amount of money with them. Between my father and I we take care of 8-10 houses. 6 of them being tenant houses so we are always there and all of them were remodeled using HD. This harassment in my view kinda broke the camels back. I've never called HD customer relations but they will be getting a phone call tomorrow in an attempt to straighten this store. If that fails, I will continue to research solely look for penny items within that store. I will then call family, friends, co-workers to pick items up and try to get them through SCO out of shear principal. I find it odd that I can visit literally 15 other stores and not have any problems but the closest store to me is nothing but a headache and is the least visited for deal shopping.
Anyway end rant/
New deals I haven't seen posted. They are half off but not the usual structure we see.
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Normal price structure
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