mswol767
Well-known member
Opinion wanted. sold a faucet on ebay. Packages was strapped and unopened. My mistake not checking before shipping.
Auction says no returns.
buyer sends msg. Hey this wasn't protected inside the box. No damage to box, but there are 3 scratches on the neck of the faucet. I want a refund and return.
I dont answer for two hours, and the guy starts an ebay damage return claim. Which with me having no returns, I have to eat the shipping back to me if ebay decides in favor of this guy.
I write msg back to him explaining he couldhave given me more than two hours. (as in his claim he mentions he stilllllllll hasn't heard from seller) Tell him the box was like that from manufacturer and to contact delta. Delta tells him 40.00 plus shipping or return it to seller.
I have an extra one I could replace his with but I don't want to pay shipping three times. And after my last reply, he replied and is already on the Did you get my message did you get my message?
Not enough experience with ebay. Will they side with seller or buyer, and would you just eat the cost and exchange the faucet for him?
eBay never helps the seller... I have a garage door opener sold in Oct 2015.. Buyer issued a claim 2/8 saying it's getting loud.. They are making me take it back...







