Who's are those? Does the box say it's free?

It's a shame that after TC has gone to such lengths to accommodate you, that your other thread is still trumpeting "Trusty Cook, Poor QC" to the internet. After the search engine web crawlers find that and index it, that thread title will start showing up in web searches all over the world. Doesn't really seem fair to the company, given the actual outcome does it.
Yay to ups on the box condition
oh Lord divert my eyes you know that I have a weakness for hammers! Don't look woody to late I must have one...
I agree that is unfortunate, and that's why I have been trying to make it very clear that I am now happy with the product, customer service, and overall experience. If anyone sees an area where I've been unfair or inaccurate in my statements, by all means, please point them out to me so that I can correct them.
You should have stayed with the original thread instead of starting this one. The way it is now, people will have to flip back and forth between two threads to get the whole story.