Despite me sending photos of the framing before and after the drywall was installed, AND them sending out a tech to measure and verify the openings and ceiling heights Wayne Dalton managed to screw up the details...again.
The new high lift kit for the 16x8 door was supposed to be installed along with the new 6x7 glass door. It has supposedly been on order for over a month now. Of course it is still on order.
The smaller door was framed exactly to their specifications but apparently the support for the torsion spring had to be moved over to accommodate the too-long spring they sent, even after the installers cut a chunk off of it... they managed to find an abandoned piece of weathered 2x4 form bracing at the building site across the street, so that's what they used. I can clean it up and paint it, but WTF? Why bother with 2-step verification of the framing if you're going to ignore it anyway?
It gets worse...they had no opener with them, it got missed on their work order. Another tech had to bring one out (~30 miles each way) so they could get it installed while they were here.
And, in the bonus round they drove a 6" spike all the way through the new 2x4 brace, the 2x4 wall, and completely through the 7/16 exterior siding, it protrudes about an inch out of the wall into the garage... again, I can fix it, but...Why in the hell would they be installing garage doors with spikes?
I was out of town all day, my wife said the techs were embarrassed about all they had to do to modify everything to get the door working. Hardworking guys working with one hand tied behind their back by their company, they did a good job considering what they were given to work with.
So, it is going to be a minimum of 5 trips and 13 weeks late to install 2 doors...
SMFH.
The new high lift kit for the 16x8 door was supposed to be installed along with the new 6x7 glass door. It has supposedly been on order for over a month now. Of course it is still on order.
The smaller door was framed exactly to their specifications but apparently the support for the torsion spring had to be moved over to accommodate the too-long spring they sent, even after the installers cut a chunk off of it... they managed to find an abandoned piece of weathered 2x4 form bracing at the building site across the street, so that's what they used. I can clean it up and paint it, but WTF? Why bother with 2-step verification of the framing if you're going to ignore it anyway?
It gets worse...they had no opener with them, it got missed on their work order. Another tech had to bring one out (~30 miles each way) so they could get it installed while they were here.
And, in the bonus round they drove a 6" spike all the way through the new 2x4 brace, the 2x4 wall, and completely through the 7/16 exterior siding, it protrudes about an inch out of the wall into the garage... again, I can fix it, but...Why in the hell would they be installing garage doors with spikes?
I was out of town all day, my wife said the techs were embarrassed about all they had to do to modify everything to get the door working. Hardworking guys working with one hand tied behind their back by their company, they did a good job considering what they were given to work with.
So, it is going to be a minimum of 5 trips and 13 weeks late to install 2 doors...
SMFH.
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