Sears.com hot deals and clearance thread

[fartnoise]

Has anyone been able to use chat in the last few days? It was down a week ago or so and I haven't checked back until now and it's still not showing up for me. Please post the direct weblink to chat if anyone has it.

edit: Nevermind, I found it: http://sears.intelliresponse.com/in...d1cbc0686080&question=How do I contact Sears?

 

[Doohickey]

Wow, glad I ordered that scraper set when I did, it's shot back up to $19.99 already now!

Looking like the Blowout Event is drawing down.

Many of the items that no longer have Blowout price are still in stock, so they clearly didn't plan on selling them until they ran out.

 

[Super Sport]

Looking like the Blowout Event is drawing down.

Many of the items that no longer have Blowout price are still in stock, so they clearly didn't plan on selling them until they ran out.

In store yesterday most of the sale tags for "blowout" items showed an end date of either 11/16 or 12/7.

 

[Hexen]

In store yesterday most of the sale tags for "blowout" items showed an end date of either 11/16 or 12/7.

Oh wow, they've upped the ante again. Surprising to see this extend past Black Friday. As we've seen, though, some of the sale prices might be pulled prematurely. (And sometimes they have raised a price and then brought it back down a week or two later.)

 

[bds1984]

Has anyone been able to use chat in the last few days? It was down a week ago or so and I haven't checked back until now and it's still not showing up for me. Please post the direct weblink to chat if anyone has it.

edit: Nevermind, I found it: http://sears.intelliresponse.com/in...d1cbc0686080&question=How do I contact Sears?

I haven't used it but at that time I noticed everything but four of my items in my save for later list has disappeared. How nice...

 

[7avalon7]

I hate to say this and see people lose their jobs, but the whole chain needs to just close and put an end to the seventeen year, slow death the chain is going through. It is frustrating to watch, after working a decade in retail, to see how piss-poor management destroyed two retail icons.

Yes management is probably responsible, I agree with that. But I think the shift into online shopping really hurt Sears (and other B&M retailers) who does not seems to be able to adjust their business.

 

[lafester]

They adjusted themselves right out of business. Only putting the great deals online and then having a pickup system where you don't even need to come inside.

Sent from my Pixel XL using Tapatalk

 

[darkzero]

My local Sears (Northridge) is finally closing. All tools are currently at 15% off. They had a lot more tool boxes on the floor today. Not that I care or even looked at them but there was a lot more stock today for the entire tool section than there was the last time I was there about a month ago.

Wanted to get me another set of scrapers but none in stock. What's weird is the 3 pc set is $19.99 right now but if you buy them individually can get them for less than $15. They have em in stock at the next closest Sears to me but that store isn't closing (yet). Gonna go grab em tomorrow.

 

[bds1984]

They have em in stock at the next closest Sears to me but that store isn't closing (yet). Gonna go grab em tomorrow.

"Next closest Sears" isn't something that is uttered too much in the here and now. My local store is closing in less than two weeks which leaves the next closest Sears to me at 51 and 77 miles compared to the 9 and 21 it used to be.

 

[m6z]

My est. time of arrival was Oct. 30th on the last order I placed.

Will they eventually cancel the order if they don't have the stock on hand or are they going to hold the funds indefinitely?

 

[fartymarty]

For those who ordered the Hulk compressor and were worried whether it would really ship at that price, someone on SD got their store pickup notification today 10/22, so things are looking good.

Fingers crossed but I have my doubts, mine was estimated to be here (at store for pick up) on the 22nd, but it's still not here or at least I haven't received the email that it's here ready for pick up.

Sometimes the system does not generate pickup notices anymore. Or sometimes it would have if the store employees had checked in your package properly when it arrived, but they didn't. Check your order history for a tracking number (sometimes it's available, sometimes not) and see if the tracking number shows it's been delivered. If you don't have a tracking number, ask Sears.com chat for the real status of your order, they can see additional details we can't. Or if your store isn't too far away, stop by and see if your order shows up in the kiosk as ready for pickup.

I stopped by, Kiosk didn't show it so I asked an employee that works in the pickup area to check since it would be in a larger box....no luck.

So I went home and tried chat....

Here is a transcript of your last chat with us.

General Information
Chat Start Time Chat End Time Chat Duration Operator Interaction ID
Oct 28, 2019 13:19:15 GMT Oct 28, 2019 13:36:05 GMT 00:16:50 Lillian INT-va1appis11-1572268754287-556386
Lillian (13:19:19 GMT) : Thank you for choosing Sears. How may I serve you today?
Martin C Cobb (13:20:32 GMT) : I would like to know if I can get updated estimated in store dates on the following orders..stand by for numbers....
Martin C Cobb (13:20:47 GMT) : #xxxxxxxxxxxxxx
Martin C Cobb (13:21:10 GMT) : #xxxxxxxxxxxxxx
Martin C Cobb (13:21:18 GMT) : oops (duplicate numbers)
Lillian (13:21:22 GMT) : I will be glad to help you with the order status today.
Martin C Cobb (13:21:49 GMT) : #XXXX-XXXX-XXXX-***
Lillian (13:21:56 GMT) : Thanks for providing order number.
Lillian (13:22:58 GMT) : Martin, I am checking the order details. Please allow me 2-3 minutes.
Martin C Cobb (13:23:13 GMT) : Certainly
Lillian (13:23:23 GMT) : Thank you!
Lillian (13:25:51 GMT) : Thank you for staying online, I'm sorry for the delay in response.
Martin C Cobb (13:26:06 GMT) : no problem.
Lillian (13:26:39 GMT) : Thank you1
Lillian (13:28:13 GMT) : Martin, I am happy to let you know that the item has already arrived to our stores. Once our store scans the package, you will be receiving the ready for pick up email.
Lillian (13:28:24 GMT) : for both orders.
Lillian (13:28:31 GMT) : To avoid further delay, I will immediately go ahead and send a request for our store to send the pick up email.
Lillian (13:28:43 GMT) : I would suggest you to please wait for 24-48 hours to receive the ready for pick up email
Martin C Cobb (13:29:13 GMT) : Thanks, and that is for all 3 (three) orders?
Lillian (13:30:03 GMT) : one minute please.
Lillian (13:32:16 GMT) : Martin for this item : Hulk by EMAX Hulk HP02P020SS 2 HP 20 Gallon Silent Air Portable Compressor was supposed to be delivered on 10/22/*** to our ware house.
Lillian (13:32:48 GMT) : Please do not worry, I have sent request to our team to check on it and send an update via email .
Lillian (13:33:18 GMT) : For the delay caused on this order, we will be happy to provide 5% off on this item.
Lillian (13:33:19 GMT) : You just have to pick up the item from our store and chat back with us to get the refund of 5% off.
Lillian (13:33:54 GMT) : Here is the reference number for an order : XXXX-XXXX-XXXX-***
Martin C Cobb (13:34:47 GMT) : OK, thanks very much Lillian.
Lillian (13:35:05 GMT) : It was my pleasure to assist you today! Martin.
Lillian (13:35:11 GMT) : You're a valued member and it's my duty to provide you the best resolution.
Lillian (13:35:19 GMT) : Please feel free to contact us anytime if you have any queries. We are here to help you round the clock.

After typing with Lillian I felt a little better for a few days, then I received this email.

Dear Martin,

Thank you for shopping at Sears.com!

In regards to your order#xxxxxxxxxxxxxx, we have received a request about order status.

We are unable to confirm order status due to limited access to store system. Requesting you to please contact the store for the status.

We apologize for the inconvenience this may have caused you.

Store details#


FT WORTH - A

01447 / 01447

817-886-4000

4900 S HULEN ST

FORT WORTH, TX 76132

TARRANT

If you have any comments or questions, please chat with us now for assistance.

Thank you,
Marcus

Sears Member Services

Now when I check on the compressor it's not available for store shipment. Looks like I received a 5% off for an order I'll never receive.
Any suggestions? Back to chat?

 

[Doohickey]

----------------
Now when I check on the compressor it's not available for store shipment. Looks like I received a 5% off for an order I'll never receive.
Any suggestions? Back to chat?

Is there a UPS tracking number for your order?

https://www.shopyourway.com/secured/rewards/account-history#my-online-orders

 

[Doohickey]

In store yesterday most of the sale tags for "blowout" items showed an end date of either 11/16 or 12/7.

Are all the expired online Blowout prices still ringing up in-store at the Blowout price?

For example, is that 3 pc. Gasket Scraper Set ringing up $9.94 or $19.99 in-store? Of course, if they forgot to remove the Blowout price tag, then a cashier may still adjust it to the Blowout price for you.

 

[fartymarty]

Is there a UPS tracking number for your order?

https://www.shopyourway.com/secured/rewards/account-history#my-online-orders

It was a ship to store order, so there wouldn't be one...right?

 

[Hexen]

It was a ship to store order, so there wouldn't be one...right?

Ship-to-store orders are (mostly?) sent in individual UPS packages just like they ship to people's homes, oddly enough. Sometimes they load the tracking number in stuff you can see in your order history on Sears.com or SYW.com, other times you have to ask the chat reps to look it up.

 

[darkzero]

"Next closest Sears" isn't something that is uttered too much in the here and now. My local store is closing in less than two weeks which leaves the next closest Sears to me at 51 and 77 miles compared to the 9 and 21 it used to be.

Haha, I hear ya. I can still say it, for now anyway.

First closest store store to me is the one that is closing that I mentioned. I hear Sears actually owned that building (at a mall) & is one reason why they closed it, to sell the building. Heard it was already sold to Walmart.

Second closest store closed a yr or 2 ago. So my closest store now is still not that far but have to get on the fwy to get there. Just got back from there actually, heard they didn't get the notice of closing soon yet but that don't mean anything. I never liked that one, their tool section is really small. If they close then I won't have a store close to me, not worth driving to anyway.

 

[fartymarty]

Ship-to-store orders are (mostly?) sent in individual UPS packages just like they ship to people's homes, oddly enough. Sometimes they load the tracking number in stuff you can see in your order history on Sears.com or SYW.com, other times you have to ask the chat reps to look it up.

I looked over the order and a bunch of other older ones on the shop your way site and either there are no tracking numbers anywhere or I just don't know where to look for them. One of my problems is that I can't remember over the last year which ones I had to wait on and which ones were pulled the same day, I assumed from on the floor stock.

 

[Hexen]

I looked over the order and a bunch of other older ones on the shop your way site and either there are no tracking numbers anywhere or I just don't know where to look for them. One of my problems is that I can't remember over the last year which ones I had to wait on and which ones were pulled the same day, I assumed from on the floor stock.

If you do an order that has multiple items in it, with some of them available in existing store stock and others needing to be shipped to the store, you don't get to see tracking numbers unless you ask chat. But if ordering a single ship-to-store (or ship-to-home) item by itself, I usually can see the tracking in https://www.shopyourway.com/secured/rewards/account-history , like this:

 

[fartymarty]

OK, Thanks Hex' and you too Doohickey!

No, I don't see a tracking number number there.

 

[m6z]

My est. time of arrival was Oct. 30th on the last order I placed.

Will they eventually cancel the order if they don't have the stock on hand or are they going to hold the funds indefinitely?

I spoke too soon.

Got a email and voicemail telling me my order was ready tonight. In and out even quicker than the first time.

 

[Hexen]

I spoke too soon.

Got a email and voicemail telling me my order was ready tonight. In and out even quicker than the first time.

Great

As for the question of "Will they eventually cancel the order", btw, I know that a year or two ago there were some items people here ordered that took months to fulfill. Most who waited long enough did eventually get their items, and those who didn't want to wait had to specifically request that the order be cancelled, it never automatically happened.

 

[Hexen]

Surprise! I think this just started some time Saturday night 11/2. Probably supposed to be for 12:01am 11/3 but loaded a bit early.

" Family & Friends! Extra 10% off tools [and lawn & garden] sold by Sears. Reflected in price shown.
Expires on 11/05/2019
Valid on items marked sold by Sears and/or Marketplace except where indicated. Excludes, Great Price, Hot Buy, Smart Buy, and Unilateral Pricing Policy items. No in-store price matching allowed. "

They appear to have removed Hot Buy status from many if not all of the remaining Blowout sale items, so they get to be part of this too, while keeping the price the same before the 10%. (So prices are now truly 10% lower than they were last week.)

 

[Hexen]

Also, there's a new points-back deal. And it looks like you can even do it multiple times (once per day), if you still have that much left in stock that you want to buy from Sears.

" Spend $100+, get $100 CASHBACK in points in 4 installments. Items sold by Sears
Expires on 12/07/2019

Offer valid in store and online 11/3–12/7/19. Get $100 CASHBACK in points when you spend $100 in store or at sears.com. First installment of $25 CASHBACK in points issued next day. Second [and third and fourth] installment of $25 CASHBACK in points issued in every 14 days. Points valid for 14 days each. Max. $100 CASHBACK in points per member per day. Items must be sold by Sears.

Excludes Marketplace sellers, Lands' End, select mattresses (...), Serta iComfort pillows, Tempur-Pedic Tempur pillows, Stearns & Foster Premium pillows, Sealy Premium pillows, Serta Premium pillows and Beautyrest Premium pillows.

Purchase requirement before taxes and after other discounts and must be made in a single transaction. Limit one per member per order and per promotional period. Cannot be combined with any other CASHBACK offer. Points cannot be redeemed on Marketplace, grocery or drugstore items. By accepting Shop Your Way member benefits and offers, you agree to the Shop Your Way terms and conditions, available at www.shopyourway.com/terms. Members earn points on qualifying purchases, excluding sales taxes and other fees. Points may take up to 48 hours to appear in your account. Extra points are inclusive of, and not in addition to, any base points earned on qualifying purchases. When extra point offers are combined, total points earned will be less than the combined point totals for each individual offer. "

 

[Doohickey]

The glider seat is back down to it's all time low at $59.99.

Craftsman Garage Glider Rolling Tool Chest Seat (Tools Not Included)

https://www.sears.com/craftsman-garage-glider-rolling-tool-chest-seat-tools/p-A028730069

Down to $53.99, or $48.99 after code SAVE5OFF50 (unless they slap on a 'Hot Buy' tag).

 

[Doohickey]

Surprise! I think this just started some time Saturday night 11/2. Probably supposed to be for 12:01am 11/3 but loaded a bit early.

" Family & Friends! Extra 10% off tools [and lawn & garden] sold by Sears. Reflected in price shown.
Expires on 11/05/2019
Valid on items marked sold by Sears and/or Marketplace except where indicated. Excludes, Great Price, Hot Buy, Smart Buy, and Unilateral Pricing Policy items. No in-store price matching allowed. "

They appear to have removed Hot Buy status from many if not all of the remaining Blowout sale items, so they get to be part of this too, while keeping the price the same before the 10%. (So prices are now truly 10% lower than they were last week.)

Started a mad dash this morning to get in price protections on all my orders for the past month! Only got $1.39 back.

The "Temporarily unavailable" on many product pages killed off some of my opportunities, and some items still available now have higher prices even after F&F discount.

 

[Doohickey]

A lot of the Blowout prices they previously raised are coming back down, so you may want to check your recent purchases for price protection.

Craftsman 13 pc. Extreme Grip Bit Driver Set $6.94 > $9.94 > $8.94 > $6.94

Craftsman 400A AC/DC True RMS Clamp Meter $27.94 > $29.94 > $27.94

Dura Power 100ft. 14/3 Outdoor Extension Cord $20.94 > $25.94 > $20.94

Here's some chances for price protection, if you bought them in October.

 

[tabs]

ok so i just price protected the only 4 items i could, all of them on one order, and i have no idea what the chat lady just did and im pretty sure she doesnt either. i gave a list of all 4 item #s and first she tells me that i received a full refund for one item (AA batteries) on the day i ordered them. pretty sure thats not true--at least not that ive noticed. next she gives me a flat $2 refund ($2.14 after tax) and says that was the amount for all of the rest of my items, but that email they send showing the refund says the full amount was credited against a $.35 price drop for AAA batteries.

i didn't argue since my total refund should have been less than ~$1.50, but it still makes me think if i asked again about the other items tomorrow i might get lucky. also, the last few times ive price protected my orders they have issued actual refunds to my cards, not just tossed back points. i find that part very odd as before it was like pulling teeth to get them to give actual cash back.

anyway, once i get my points refill tomorrow i plan on buying this. ive got $5/25 freecash to use too which brings it down to a decent price. just had to rent one from advanced last night and it was almost $40

Craftsman 45 deg. Double Flaring Tool $26.05

 

[tabs]

also, Greenlee SCREWDRIVER SET $17.05. about $37 on amazon, $42 on zoro, $40 on walmart, but those are all 3rd party sellers

and you can piece together your 3pc gasket scraper set for $11.55

Craftsman Serpentine Belt Tool $11.65

GearWrench Tie Rod End Puller and Pitman Arm Puller $14.36. this usually hangs around $19-21, by far the lowest ive seen this

Craftsman Strut Spring Compressor Tool $18.85

Craftsman 52" 10-Drawer Heavy-Duty Rolling Cart - Red $359.95 - $35/300 brings it down to $325 for a 52" cabinet with soft close drawers. very very good price. plus $100 back in points. plus RMN has 10% cash back right now for OOP at sears. for comparison the same cabinet is at lowes for $439.00

 

[bds1984]

Of course Sears offers the $100 after I spend over a hundred last week and do not need anything else now...

 

[2manytools]

Of course Sears offers the $100 after I spend over a hundred last week and do not need anything else now...

Of it's still the same price, rebuy it? I suppose if you used points or a coupon, it would fudge things up, but if the hundred point make sense, I would do it

 

[Ign]

tabs, thanks for the heads up on the gasket scrapers. Just pieced together two 3-pc kits, then randomly had $10.08 in my SYW so both kits came to $17.90 shipped.

I'll keep one and give one to my non-profit

 

[Hexen]

tabs, thanks for the heads up on the gasket scrapers. Just pieced together two 3-pc kits, then randomly had $10.08 in my SYW so both kits came to $17.90 shipped.

I'll keep one and give one to my non-profit

I was able to price-protect two recent purchases this evening:

Craftsman [Evolv] 16 oz. Fiberglass Claw Hammer
https://www.sears.com/craftsman-evolv-16-oz-fiberglass-claw-hammer/p-00938132000P
was $5.94 blowout sale price, now still available at $5.35 with F&F, $11.99 regularly

Schroder 5-0" 3-Position Ratcheting Tap Wrench
https://www.sears.com/schroder-5-0inch-3-position-ratcheting-tap-wrench/p-00931517000P
was $7.94 blowout sale price, now still available at $7.15 with F&F, $18.99 regularly


Another price drop that hasn't gone out of stock yet is the beam torque wrenches, but I bought my recent 1/2" in-store and used a freecash, so can't get anything back from that.

Craftsman 1/2-in. Dr. Beam Style Torque Wrench, 0-150 ft. lbs.
https://www.sears.com/craftsman-1-2-in-dr-beam-style-torque-wrench/p-00903300000P
was $12.94 blowout sale price, now still available at $11.65 with F&F, $30.99 regularly

This one didn't go down nearly as much as it should have, so it must have had a price increase at some point since my post 3 weeks ago:

Craftsman 3/8-in. Dr. Beam Style Torque Wrench, 0-75 ft. lbs.
https://www.sears.com/craftsman-3-8-in-dr-beam-style-torque-wrench/p-00932999000P
was $13.94 blowout sale price, now still available at $13.49 with F&F, $25.99 regularly


The tack puller I bought in-store with the torque wrench is also still available (and mine has already come in handy several times):

Craftsman Tack Puller
https://www.sears.com/craftsman-tack-puller/p-00941397000P
was $2.94 blowout sale price, now still available at $2.65 with F&F, now claims $7.89 regularly but was $7.29 regularly last I'd looked

 

[Hexen]

If any of you are in the market for clothing,

"Members get 100% Cashback in points on select Spring & Summer Apparel at Sears. Earn Points 11/3 through 11/16. Redeem your points 11/17-11/24. MAX $50 in points per promotional period. Valid through November 16, 2019 11:59 PM CST"

Men's and Women's

 

[timoboy]

I think I figured out the false lack of supply for the Temporarily Unavailable and Only Available in stores items.

Basically they pull them from the warehouse and stores, then dump them in Sears Outlet stores for full MSRP. Yes this really was the price. Just another point that the cheapest time to buy anything is while it’s still on the website for sale by a non closing Sears.

 

[Hexen]

I think I figured out the false lack of supply for the Temporarily Unavailable and Only Available in stores items.

Basically they pull them from the warehouse and stores, then dump them in Sears Outlet stores for full MSRP. Yes this really was the price. Just another point that the cheapest time to buy anything is while it’s still on the website for sale by a non closing Sears.

I guess Sears decided the primarily-tax-preparation company that now owns Sears Outlet is more of a sucker for full price than the regular Sears customers.

Sad to see the apparent demise of many good products, anyway.

 

[Doohickey]

I guess Sears decided the primarily-tax-preparation company that now owns Sears Outlet is more of a sucker for full price than the regular Sears customers.

Sad to see the apparent demise of many good products, anyway.

Considering that Transform Holdco was buying Sears Hometown, I figured that they'd want to save the inventory for those stores.

I guess Sears Outlet was paying Transform a fantastic amount for this merchandise. As of Oct 23rd, Sears Outlet is owned by Franchise Co and things may change.

 

[Doohickey]

Tool prices have increased. As with past Family & Friends events, Sears just can't resist raising online prices before the event ends.

 

[tcpoob]

i ordered a few Craftsman Stainless Putty Knives on 9/16 for in store pick up. It was less than $10 and one of the item was not in stock. I didn't go pick it up until today. Online order status said it was "picked up". Kiosk doesn't show that order at all. Sure it's been month and a half but at least they should refund it - picked up? no way!

 

[Hexen]

i ordered a few Craftsman Stainless Putty Knives on 9/16 for in store pick up. It was less than $10 and one of the item was not in stock. I didn't go pick it up until today. Online order status said it was "picked up". Kiosk doesn't show that order at all. Sure it's been month and a half but at least they should refund it - picked up? no way!

Ask chat for a refund, they have usually been able to help with order screwups of various sorts. Shipping you a replacement would be better, but I know most if not all of those are no longer available (and darn if there isn't still one I was never able to get ahold of, the 4in; I misjudged which would run out first and not get restocked).

 

[Hexen]

Tool prices have increased. As with past Family & Friends events, Sears just can't resist raising online prices before the event ends.

Ugh. Item I was thinking about getting tomorrow is now only 3.5% off the prior blowout price instead of 10%.