"I've owned this gun for over a year now and it's incredible. I bought the smaller craftsman half inch impact before this and it couldn't stand up to daily use, but this one doesn't have that problem. I use it for lug nuts mostly, but I've used it in other places, too. It's lightweight and powerful, and deceptively quiet. It still makes noise, but not nearly the same levels as other top end impacts. If you work in a shop, or just need a quality impact for regular use, I wholly recommend this one. It lasts, and it's around 1/4 of the price of a tool truck."
"Great impact wrench. I use it every day at work and I have yet to have any problems with it. Used in a heavy duty equipment yard for CSX rail yard and it really holds up."
"Bought this one after old IR died (after many years). I had limited funds and got this one on sale and couldn't be happier. I like it MORE than my old IR, and more than coworkers S O brand. I had it about 3 1/2 years now using it all day everyday, NO PROBLEMS. I do oil it everyday so I'm sure that helps but even if it were to die tomorrow I would have gotten my money's worth and then some. And yes I would buy another one."
"I bought this gun to replace the cheap-o impact gun that my shop bought me (which had no place being in a shop). After a few hours of research and comparing the price against other top brands (IR, S-O) I decided to give Craftsman the benefit of the doubt. Initially my biggest concern was that it was not made in America, but after looking at leading competitors specs I found that not many impact wrenches were made in America, odd. Took it to the shop the following day, not knowing what to expect in terms of performance. I got a pleasant surprise when I plugged this thing in, the power is unreal. It has no problem holding it's own against the IR & S-O guns used by my peers, at a fraction of the cost. This gun is significantly quieter than the cheap underpowered gun I had before, I didn't know it was possible to make impact's so muffled. I've used the IR and S-O guns, both of which sound like amplified velociraptors in comparison to the Craftsman Pro. This gun packs the power required in a professional shop. The compact size & lightweight design are unbeatable, it can easily replace the need for a 3/8 gun. The "forward/reverse" switch makes this gun extremely easy to use with one hand, awesome feature. Being able to use it all day without getting a headache is a major bonus. I've been using it for a month & a half now (longer than my previous gun lasted) with the same satisfaction as day 1. I highly recommend this gun for professional and DIY work, take care of it and it should last a long time."
"Ever since I purchased this Craftsman Professional 1/2 impact wrench about a year ago or so, it is still going strong. I've been using it to remove tires, 3-4 times a week in a body shop that specializes in restoring vehicles. With a little over 700 pounds of torque, and at 4.25 lbs, this impact wrench removes lug nuts from diesel trucks easily with a 60 gallon air compressor."
"This air wrench exceeded my expectations... it is extremely powerful. I am using it with a 33 gallon compressor and a 50 foot 1/2 inch hose. I have a car that's brake caliper and bridge bolts were thread locked... even a breaker bar and a sledge hammer wouldn't break them loose... this air wrench did the job! Just be careful when using it, not to over do it, as it is capable of doing damage. It has 725 pounds max torque and it feels like 1000."
"I work on school buses. My co-worker had one of these guns and let me use it because I didn't like using the 3/4 in. gun because it has a tendency of being too heavy. I use this gun to take the lugs off the wheels and I have no problem at all. I couldn't believe this lightweight gun could be so powerful!!! I was so impressed that I went out and purchased it. I have no regrets. This gun will more than hold its own with guns costing twice the price!!!!"