Was this in response to your email or unrelated?
steal on a mini DA
- Thread starter alpaca
- Start date
Was this in response to your email or unrelated?
Spn1025
Banned
Nope, came from Amazon.. the seller marked it as Shipped but didn't leave a tracking number
Interesting.
Spn1025
Banned
I guess i'll wait for an email from them?
Autoplicity Shipping Policies
-Most Order Ship Same Day or within 24-48 Hours
-if we cannot ship within 24-48 hours, we will notate this on your PDF invoice.
-Most Orders take 24-48 hours to process and then follow the shipping schedule
-All tracking numbers will be sent accordingly through our shipping team via the email you provide.
-Some products take time to be ordered in or built like Cobalt Friction Racing Brakes or Special order items
To the guys who got sent a backing pad, did they update your Amazon order page with a tracking number?
Autoplicity Shipping Policies
-Most Order Ship Same Day or within 24-48 Hours
-if we cannot ship within 24-48 hours, we will notate this on your PDF invoice.
-Most Orders take 24-48 hours to process and then follow the shipping schedule
-All tracking numbers will be sent accordingly through our shipping team via the email you provide.
-Some products take time to be ordered in or built like Cobalt Friction Racing Brakes or Special order items
To the guys who got sent a backing pad, did they update your Amazon order page with a tracking number?
Spn1025
Banned
Sweet! Now we can both have crumpled yellow paper! lol
lol Probably...
Spn1025
Banned
Just got a reply from them.
Good Day,
I am working with the warehouse to get the tracking information for your order. I will advise as soon as it is received. Please let me know if there is anything else I may be able to help you with.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Good Day,
I am working with the warehouse to get the tracking information for your order. I will advise as soon as it is received. Please let me know if there is anything else I may be able to help you with.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
These guys really ****!
Submitted cancellation request Wednesday evening via Amazon. Get two confirmation emails through Amazon from Autoplicity confirming my request and them working on it.
Just now I get a shipping confirmation from them through Amazon...such tools.
and it's a 1 pound package too...looks like it will be on my doorstep when I get home from work.
Submitted cancellation request Wednesday evening via Amazon. Get two confirmation emails through Amazon from Autoplicity confirming my request and them working on it.
Just now I get a shipping confirmation from them through Amazon...such tools.
and it's a 1 pound package too...looks like it will be on my doorstep when I get home from work.
Spn1025
Banned
Maybe I'll get a 1 pound backing pad instead of an SK tool chest. I was hoping for crumpled yellow paper.
Spn1025
Banned
You guys did all order the sander from Autoplicity right?
Yep and everything thing they send me clearly says "Chicago Pneumatic CP7200S Mini Random Orbital Sander Kit".
Logic would think that is what should be in the box...
Another 3 inch hook and loop pad was delivered. They finally responded to my cancellation request from yesterday and told me to file a return request on Amazon since it was already processed and shipped. And their tracking info is very dysfunctional:
-8/25 Ordered
-8/26 Amazon status showed "shipping 8/27 - 8/30"
-8/26 shipping notification received direct from UPS since I have a Choice Account
-8/27 Amazon shipping status updated to "Shipped"
-8/27 UPS notification "Shipment delivered"
Now we will see how long it takes to receive a return label and get the refund (per the return process, takes ~ 2 business days after it is received by Autoplicity).
-8/25 Ordered
-8/26 Amazon status showed "shipping 8/27 - 8/30"
-8/26 shipping notification received direct from UPS since I have a Choice Account
-8/27 Amazon shipping status updated to "Shipped"
-8/27 UPS notification "Shipment delivered"
Now we will see how long it takes to receive a return label and get the refund (per the return process, takes ~ 2 business days after it is received by Autoplicity).
Amphicar770
Well-known member
- Joined
- Aug 27, 2008
- Messages
- 135
How ironic that the title of this post is "steal .."
Was regretting I missed this until I saw the most recent posts.
Was regretting I missed this until I saw the most recent posts.
Spn1025
Banned
Any clue if FedEx Delivery Manager works the same way as UPS MyChoice? Are shipments automatically gonna pop up, or do I have to manually enter tracking numbers into it?
Mine just showed up when fedex sent me an email yesterday.
Yup, got it today... Looks like a $3 part you would buy at HF!
I filed a claim online with Amazon, which just sends the vendor my complaint email. Does anyone know how you actually call Amazon? I don't feel like dicking around with the seller to return this stupid backing pad. I just eat them to send me what I ordered...
Attachments
I have never used the A to Z Warranty before, but after reading this link ( https://payments.amazon.com/help?nodeId=201212420 ) it looks like one needs to wait 15 days from the purchase date before filing a claim and also allow the vendor to complete the return process giving them 14 days to issue a refund.
RidgeRunner70
New member
- Joined
- Aug 27, 2015
- Messages
- 1
What a joke, I got my 1lb package today.
Add me to the list of people screwed by Autoplicity through Amazon.
I tried to get Amazon to price match the product that we were supposed to get, but the best that Carly the Amazon supervisor was going to do for me was refund my return shipping..
The guys that got Amazon to do the right thing were lucky! I guess that ship has sailed......
What a let down!
Add me to the list of people screwed by Autoplicity through Amazon.
I tried to get Amazon to price match the product that we were supposed to get, but the best that Carly the Amazon supervisor was going to do for me was refund my return shipping..
The guys that got Amazon to do the right thing were lucky! I guess that ship has sailed......
What a let down!
93calypsohatch
Active member
I ordered one and also received the 3" DA pad. Did online chat with amazon and they price matched it for me. Just have to return this part to autoplicity
Spn1025
Banned
Lol RidgeRunner got caulkblocked. Try it again on Amazon chat
Make sure you mention that 2 of your friends got a price match
Make sure you mention that 2 of your friends got a price match
Dang. Just had a discussion on chat with Amazon and they were zero help. I made sure I was nice, polite, etc. but they seemed to not be interested in doing anything.
Guess it all is lick of the draw with who you connect / talk with.
Guess it all is lick of the draw with who you connect / talk with.
bczygan
Well-known member
After having the item listed as in processing forever, I got the order cancelled the other day.
Today the stupid pad showed up!
Wonder if I got a credit yet.
What a mess.
Another mess with the shocks I ordered.
The Amazon rep said the second one would ship overnight yesterday, with arrival today. Today a rep said it would get here next Tuesday! So I got her to send me another one overnight. I'll have to return the first one if they can't stop it.
Jeez!
Bill
Today the stupid pad showed up!
Wonder if I got a credit yet.
What a mess.
Another mess with the shocks I ordered.
The Amazon rep said the second one would ship overnight yesterday, with arrival today. Today a rep said it would get here next Tuesday! So I got her to send me another one overnight. I'll have to return the first one if they can't stop it.
Jeez!
Bill
bczygan
Well-known member
Looks like I got a full credit for the "Sander". Money is returned to my bank.
Wonder if I have to even send the pad back...
Don't know how I'd even do it. The order is cancelled. No way to initiate a return.
Yes, I just logged into the account and tried to initiate a return. There is no way to do it because the item isn'e even listed as an order anymore.
An extra pad is the least we should get for the hell we went through. I'm keeping it.
Bill
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"Sander" arrived yesterday, you guessed it, 1 lb. 3" hook & loop backing pad.
Wanted to put the ball in Amazons court so I didn't bother contacting Autoplicity and called Amazon directly, a nice lady in Mexico sent Autoplicity an email and will give it until Monday (2 business days) for a response. If not settled she will call me back and then issue refund and most likely price match it.
I hope they don't respond.
Wanted to put the ball in Amazons court so I didn't bother contacting Autoplicity and called Amazon directly, a nice lady in Mexico sent Autoplicity an email and will give it until Monday (2 business days) for a response. If not settled she will call me back and then issue refund and most likely price match it.
I hope they don't respond.
Spn1025
Banned
Here's the email I just got from Autoplicity regarding the SK tool chest:
Good Morning,
The warehouse has informed me that the one part they had to fulfill your order did not meet quality standards for shipment. We are waiting for more from our supplier but at this time there is no specified date as yet. I will let you know the expected ship date as soon as it is received. Please let me know if you would like to wait or cancel this order.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
I replied saying I would like the tool box
Good Morning,
The warehouse has informed me that the one part they had to fulfill your order did not meet quality standards for shipment. We are waiting for more from our supplier but at this time there is no specified date as yet. I will let you know the expected ship date as soon as it is received. Please let me know if you would like to wait or cancel this order.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
I replied saying I would like the tool box
willbrown82
Well-known member
- Joined
- Apr 30, 2009
- Messages
- 85
I also ordered this kit and only received the 3" hook & loop pad. I filed a claim on Amazon this morning, as today was the earliest I could do it, which sent an email to Autoplicity. They responded for me to submit a return request on Amazon and they would get me a return label and will issue a refund since the part is now out of stock. I'll keep everyone posted on the return & refund process.
^^^^^^
Got the same response, they say the sander is now out of stock.
I call BS, go their website says 43 in stock.
http://autoplicity.com/5046877-chicago-pneumatic-cp7200-s-kit-sander-kit-mini-random-orbital
Got the same response, they say the sander is now out of stock.
I call BS, go their website says 43 in stock.
http://autoplicity.com/5046877-chicago-pneumatic-cp7200-s-kit-sander-kit-mini-random-orbital
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vintagespeed1956
Well-known member
bummer, that *****. has anyone called the number and spoke with this guy?
i'm guessing they realized that those grinders were going to cost them a fortune if they sold them at that price and backed out?
hope it all sorts out.
i'm guessing they realized that those grinders were going to cost them a fortune if they sold them at that price and backed out?
hope it all sorts out.
jlipsky14
Well-known member
I contacted amazon as well and they sent a request of a replacement item. Waiting to hear back from them.
They wouldn't say if they would price math it or not until they respond but they noted if I wasn't happy with the sellers response I can file and A to Z claim.
They wouldn't say if they would price math it or not until they respond but they noted if I wasn't happy with the sellers response I can file and A to Z claim.
Spn1025
Banned
Might as well. Do it through Amazon so it gets recorded with them
I did it via the "contact seller" on the order page. Got the same response you did at first.
Good Morning,
I am checking with the warehouse on this one for you. I will advise as soon as they get back to me with the tracking or an ESD. Please let me know if there is anything else I may be able to help you with.
Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023
Well, I for one am calling out "Joel" on his bluff, I immediately ordered another DA for full price via the same Autoplicity link on Amazon.
If the correct item shows up this time... I'll ask the corporate attorney what to do next.
Have a nice day Joel!
If the correct item shows up this time... I'll ask the corporate attorney what to do next.
Have a nice day Joel!
Thanks so much for your patience, we have not forgotten about you. We have escalated your support ticket to our supervisors and we will get back to you ASAP.
Thanks again!
Autoplicity
I contacted Amazon yesterday and they would not price match. I do not see it offered anymore under the autoplicity store
Thanks again!
Autoplicity
I contacted Amazon yesterday and they would not price match. I do not see it offered anymore under the autoplicity store
Sent this to Joel about the CP7200-S's being out of stock.
Hello Joel,
I'm a little confused as to why you say the item (Chicago Pneumatic CP7200S) is out of stock? On your website it says you have 41 of them in stock. Why isn't one of them pulled to fill my order?
Good Day,
XXXXX XXXXX
Let's see where this goes, LOL. More BS?
http://autoplicity.com/5046877-chicago-pneumatic-cp7200-s-kit-sander-kit-mini-random-orbital
Hello Joel,
I'm a little confused as to why you say the item (Chicago Pneumatic CP7200S) is out of stock? On your website it says you have 41 of them in stock. Why isn't one of them pulled to fill my order?
Good Day,
XXXXX XXXXX
Let's see where this goes, LOL. More BS?
http://autoplicity.com/5046877-chicago-pneumatic-cp7200-s-kit-sander-kit-mini-random-orbital