steal on a mini DA

[Spn1025]

My return was just delivered (they are very close and only took 1 day), but no sign of the refund yet which they stated would be processed as soon the shipment was in transit. Not worried about getting the refund, just more missed commitments by this vendor. Also left some relative feedback to this fun transaction

"Wrong item was sent, slow response, did not refund the product charge when item was in transit as mentioned in their return approval... overall poor experience and I would not recommend using this vendor"

lol that must be yours?

 

[bczygan]

Supposedly mine got delivered today, from Amazon.

I'm on vacation until the end of the holiday.

Don't none of you guys sneak over and take it...

I'm going to leave positive feedback, thanking the vendor for creating a situation for Amazon to fix.

Bill

 

[Spn1025]

For the SK box:

Good Morning,

At this time the warehouse is confirming stock and we have a few pending orders for this part. Based on the info we received, parts should be in stock with the supplier. I am waiting for them to confirm and checking to see if there is any way I can speed up the process for this order specifically. I will update as soon as I can. I am sorry once again for the delay with this. Please let me know if there is anything else I may be able to help you with.

Thanks
Have a good day,
Joel Montejo
800.299.1028 x 7023

 

[Spn1025]

Hopefully by "parts" he means "26 inch SK tool chests" lol

 

[cheechi]

I filed a claim and told them I wanted the correct item shipped instead of a refund. When the vendor gave a refund anyway, the claim was closed automatically.

I have had almost no issues with Amazon ever. However I don't like that their system does this. I get it, they probably get thousands of these daily. But I don't like it.

 

[jshillin]

I got an email saying my tool box shipped, but I really doubt it has.

 

[Spn1025]

Just got a good update (maybe??)


Hi,

We expect this order to ship on 9/14. Please let me know if there is anything else I may be able to help you with.

Thanks

Have a good day,
Joel Montejo
800.299.1028 x 7023


So what are they gonna ship instead of an SK tool chest, it's gotta be better than a 3" backing pad.

 

[trackwelder]

Amazon sent me a grinder kit cheaper than the deal price to keep me as a customer.

I understand mistakes happen but how Autoplicity handled things was wrong. If they where honest from the start most guys would have been ok with it.

 

[1233user]

You guys that are upset with Autoplicity should file a complaint against them with the Better Business Bureau. In the last 3 years they have over 130 complaints filed against them, and for some reason they are still BBB accredited.

http://www.bbb.org/chicago/business...itycom-in-morton-grove-il-88434610/complaints

Here are their reviews on the BBB web site. Almost all negative

http://www.bbb.org/chicago/business...-in-morton-grove-il-88434610/customer-reviews

 

[coralnut]

I have been getting lip service from Autoplicity. When I filed the complaint on Amazon, Autoplicity issued a shipping label. They also offered to arrange for UPS pickup, but they have never followed through on that promise. As a result, the package has been sitting here waiting for the UPS guy to come get it, but they always have a reason for failing to arrange the UPS pickup. I think that this is a ruse on their part -- they're procrastinating in arranging the UPS pickup so it looks like I never returned the item, and they don't have to issue the refund.

It looks like I'm going to have to spend the time to drive their POS sanding pad to the UPS store to get my money back. More wasted time and effort on my part because Autoplicity isn't honest enough to honor their promises.

I just filed a complaint with the BBB.

 

[padronanniversary]

just file a charge back with the CC company. much easier

 

[alpaca]

While I am not very pleased they decided to not honor the items sold, but I am not too unhappy with them. They were always prompt in responding to my emails and the return was as little BS free as it could be. I mean, they should have honored the deal but I see where they are coming from not wanting to do it, after all, it was a price mistake made by amazon. In reality the company would have been better off just cutting their losses and not hurting their reputation even further, but hey, that's their problem.

 

[coralnut]

credit card companies don't honor chargebacks until you have a tracking number for a return. i don't want to drive 20 miles and use my money to correct their mistake, so i'm letting amazon handle it.

 

[ChevyEFI]

They listed the SK box AGAIN at $25.34.. you would think that they would have pulled the listing if there was such a problem.

I had a similar problem once with something else. The vendor claimed amazon was at fault listing the wrong photos.

Was a huge hassle. Had to do the Amazon a to Z guarantee after vendor told me to f off.

I had that happen. The images & description indicated a different item (size, application, material) than what was shipped. It took months for the listing to get corrected. And the Amazon phone staff was purely there to say uh hmm. yeah. uh hmm. and disregard any common sense presented. It's literally not worth the $50 difference in hassle to try and get a deal on the sander.

credit card companies don't honor chargebacks until you have a tracking number for a return. i don't want to drive 20 miles and use my money to correct their mistake, so i'm letting amazon handle it.

The return label has a UPS number already? If the vendor issued the tracking number, I don't see how you're on the hook for the shipping if you tell UPS you have a pickup.

 

[blind]

Has everyone that ordered received something? It's been over two weeks and I haven't received a tracking number or the sander.

 

[white6589]

Has everyone that ordered received something? It's been over two weeks and I haven't received a tracking number or the sander.

If it comes, you're not getting a sander.

Cancel it while you have a chance.

 

[Glex25]

I got my refund but no return label yet

 

[blind]

I realize it won't be correct. I was thinking they've maybe caught their mistake and hadn't cancelled my order.

 

[06GMC5.3L]

Any update on the SK box SPN?


Sent from my iPhone using Tapatalk.

 

[Spn1025]

Nope. Supposedly it will ship out on the 14th. We shall see lol
I'd rather wait to see what becomes of this than cancel the order

 

[06GMC5.3L]

Nope. Supposedly it will ship out on the 14th. We shall see lol
I'd rather wait to see what becomes of this than cancel the order

Ya I haven't heard anything other than its two weeks from being in stock. Still waiting...


Sent from my iPhone using Tapatalk.

 

[bczygan]

Supposedly mine got delivered today, from Amazon.

I'm on vacation until the end of the holiday.

Don't none of you guys sneak over and take it...

I'm going to leave positive feedback, thanking the vendor for creating a situation for Amazon to fix.

Bill

The sander kit CP7200S......

FINALLY have it in my hands! After getting back in town on the holiday.

Amazon sent it UPS and UPS handed it off to USPS, which is a cheaper method of shipping. USPS didn't deliver it Tuesday, but finally did today.

A couple of things.

First, the sander as shown in the Amazon ad, is not the one you get. It is a photo of an older model with a two finger wide trigger. The updated model has a one finger width trigger and a black grip that covers the entire handle. I like the feel of this design, and have no experience with the other, older one, so I'm happy. Also the newer one has the CP logo on the side of the barrel painted black.

Now the difficult part.

NOWHERE in the instructions, is it shown how to remove the pad. Nowhere on CP's site either. There is a small black handled pin in the kit. And a hole through the handle, right behind the trigger. But that wouldn't lock the barrel and the hole is a little too small.

There is a slot in the outer barrel, but when you stick the pin in and rotate the pad, nothing happens.

So I called CP customer service, and got a salesman that could only read from their online catalog. He finally connected me to a tech girl who explained that there was a small depression in the inner barrel, that the pin fit into. While I had her on the line, I tried it. Didn't work.

I finally figured out that I had to put pressure on the pad, while rotating it, to make the inner barrel rotate, and for the hole to come into view. Then the pin inserted in the hole, locks it. Also, you will have MUCH better luck, if while pushing and rotating the pad, you also shift the pad sideways, through it's random orbit locations, while letting pressure on the pin push it into the hole. I've never had this much trouble getting a pin into a hole!

This is all just in case you have the same trouble. And I suggested that CP put something up on the website. Amazon could update their photo too.

Bill

CP product that CP and Amazon ship:

Amazon ad:

 

[white6589]

^^^^^^^
Show-Off!!!

 

[jlipsky14]

I received the updated one as well with the single finger trigger. I didn't even look close enough until now to see the difference.

 

[alpaca]

I received the updated one as well with the single finger trigger. I didn't even look close enough until now to see the difference.

yep same here.

Been using mine for a week now, it's pretty nice. Real good speed control with the trigger.

 

[Spn1025]

ok who the hell gave Autoplicity a 3 star rating?? lol

3/5:
"When the box arrived it contained a 3" yellow backing pad instead of a kit. It was a nice looking pad but not one that looked to be worth $56 I contacted Autoplicity and was issued a return label.instead of getting the kit. Was told none in stock even though it still showed available on website. Told IT was working on it and site was wrong. Oh well. Answered emails fast and got my money back"
WBrowniv, September 7, 2015
Seller Response: Hello, We apologize for the inconvenience. The ad listing for this item was incorrect, rather than a sander kit the ad was for sanding pads. We are sincerely sorry to all customers that purchased this product. We have since removed this item off our Amazon store and issued every customer a full refund.Date: September 8, 2015

 

[Spn1025]

I like this one:

1/5:
"Horrible seller, DO NOT purchase from Autoplicity. Item delivered not item purchased, classic bait and switch. CC charged when ordered vs shipped. Refund still not received by my CC. Seller does not appear to stock any items, but drop ship them from other vendors, so only value they COULD offer is customer service, theirs is unacceptable at best. Worst experience on Amazon.com. Should be banned."
Jbm4093, September 5, 2015
Seller Response: Hello, We apologize for the inconvenience. The ad listing for this item was incorrect, rather than a sander kit the ad was for sanding pads. We are sincerely sorry to all customers that purchased this product. We have since removed this item off our Amazon store and issued every customer a full refund.Date: September 8, 2015

 

[Spn1025]

you guys are awesome lol.


1/5:
"I ordered a sander kit from Autoplicity, but all they sent me was a 3" sanding pad. I contacted them and let them know that I received the incorrect item, but they refused to send me the correct item. Beware of Autoplicity! I checked them out through the Better Business Bureau, they have 130 complaints filed against them in 3 years, and every review about them except for 1 is negative."
Car Fixer, September 3, 2015
Seller Response: Hello, We apologize for the inconvenience. The ad listing for this item was incorrect, rather than a sander kit the ad was for sanding pads. We are sincerely sorry to all customers that purchased this product. We have since removed this item off our Amazon store and issued every customer a full refund.Date: September 4, 2015

 

[S4cruiser]

I like this one:

1/5:
"Horrible seller, DO NOT purchase from Autoplicity. Item delivered not item purchased, classic bait and switch. CC charged when ordered vs shipped. Refund still not received by my CC. Seller does not appear to stock any items, but drop ship them from other vendors, so only value they COULD offer is customer service, theirs is unacceptable at best. Worst experience on Amazon.com. Should be banned."
Jbm4093, September 5, 2015
Seller Response: Hello, We apologize for the inconvenience. The ad listing for this item was incorrect, rather than a sander kit the ad was for sanding pads. We are sincerely sorry to all customers that purchased this product. We have since removed this item off our Amazon store and issued every customer a full refund.Date: September 8, 2015

Ha - that was me! Bastards...

 

[1233user]

Don't forget to file a complaint against them with the Better Business Bureau:

http://www.bbb.org/chicago/business...-in-morton-grove-il-88434610/file-a-complaint

And also leave a review for them on the Better Business Bureau's web site:

http://www.bbb.org/chicago/business...88434610/add-review?cacheit=y&source=brbanner

 

[Jacobson]

How did that guy get a sander? Did everyone get a sander?
In that review, they said they gave everyone a refund. Is that true?

 

[alpaca]

amazon

 

[bczygan]

And I got to keep the pad, since Amazon cancelled the order and refunded my money, after the pad shipped. But that means I don't get to leave negative feedback......RATS!

Amazon has been pretty good to me lately. I got an extra shock from them as well. What to do with it though...?

Bill

 

[WBrowniv]

Guilty as charged

I was not having a great week so when they refunded my money that was one less thing I had to worry about. In hindsight, I was a bit more charitable than I should have been.

 

[willbrown82]

Finally got my refund after waiting a week.

 

[Spn1025]

Nope. Supposedly it will ship out on the 14th. We shall see lol
I'd rather wait to see what becomes of this than cancel the order

surprise surprise... today's the 14th and still no word on shipping. Emailed seller yet again... I'll let you know what he says.

I have to wait until after the 16th to file a claim.

 

[06GMC5.3L]

surprise surprise... today's the 14th and still no word on shipping. Emailed seller yet again... I'll let you know what he says.

I have to wait until after the 16th to file a claim.

I need to ask them again if there is any update.

 

[Spn1025]

Hi,

We will process a full refund on this order for you. I am awaiting a response from the warehouse with an update on the tracking information. We are sorry we missed the scheduled delivery date. Please let me know if there is anything else I can do for you.

Thanks

Have a good day,
Joel Montejo
800.299.1028 x 7023


I replied back saying I would prefer the item if he can give me a definite date that it will ship

 

[06GMC5.3L]

Hi,

We will process a full refund on this order for you. I am awaiting a response from the warehouse with an update on the tracking information. We are sorry we missed the scheduled delivery date. Please let me know if there is anything else I can do for you.

Thanks

Have a good day,
Joel Montejo
800.299.1028 x 7023


I replied back saying I would prefer the item if he can give me a definite date that it will ship

Got a very similar email and replied the same way...

How are they processing a refund and determining a shipping date?


Sent from my iPhone using Tapatalk.

 

[Spn1025]

Got a very similar email and replied the same way...

How are they processing a refund and determining a shipping date?


Sent from my iPhone using Tapatalk.

Dunno lol. He hasn't issued a refund yet though