I've used it quite a bit over the time that I've had it and been impressed. I haven't spent a ton of time working with adjusting slicer settings, and I have stayed with the Qidi slicer software when using this machine, mostly because its dead reliable and I have no issues with it either. I am running the high temp head and Qidi build plate on it, almost always with ASA filament and I only have adhesion problems if its a large print that gets close to edges of the plate, which a glue stick resolves easily. I try to keep the firmware and software versions current. I occasionally do a "fast level" using the Qidi "calibration tool" (a think sheet of plastic that sets the spacing between the build plate and nozzle) and I don't have print failures too often.
I haven't stressed about print quality on the Qidi much as the stuff I print at home rarely needs me to be that fussy and that typically slows the print jobs way down on it, the parts that I want better print quality on usually just go to one of the Bambu's at the office since they are already set up that way and they print MUCH faster.
Build quality of the Qidi is very good, imo and its componentized so working on it would be simple. Set up when I got it was pretty just open the box and turn it on. I didn't spend any time leveling the bed or have to adjust anything aside from doing a fast level on it. If its just a power supply, that's super easy to deal with. I wouldn't be surprised if Qidi wouldn't give you help with it if you contacted them, even if you weren't the original purchaser, altho I wouldn't guaranty that.