Probably because they look down their list and don't see Zoro, but it's the same as Grainger and the stock all comes through Grainger.
Yes, and I brought that up in my conversation with them. The whole "zoro is a subsidiary, shipping and stock is direct from Grainger's warehouses, should have a packing slip with Grainger's name coming to my house", etc. That did not change the answer they gave me on the phone.
I went through all of this a few months ago when I got this, called them, spoke with 2 people, same answer from both.
I am not arguing about how Zoro does business, simply stating that the rebate worked, in spite of the information Miller provided with direct questions regarding Zoro as the seller.
I am simply trying to let others who are now concerned know that I did call, got bad information direct from the source, trusted this sites members, and got my rebate and spool gun. Or: Buy with confidence, rebate did come through!
