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When I was a dealer, I regularly scrambled to find a way to get a customer in need the tool he needed. Frequently that meant making a special trip to his shop, meeting hims part way, meeting up with another dealer to get a tool I didn't have on my truck, etc.

There's no problem, I'm just saying such warranties cost the dealer money. He eats that cost as a service to his customers.

No, you took my scenario and then extrapolated to the Nth degree. You purposefully introduced the least likely scenario, then attempted to hold that up as the norm. As for "just looking it up then ordering it," sure you can do that. You can look it up and give the tool truck guy the part...

And one day, they will be gone, then, just like everyone else, you'll be complaining about how no one will help you find the special tool/part/etc. It'll be fun. I hope you enjoy it.

Some of the "fly over" routes are so big the dealer stays overnight at a hotel. Obviously on a route where a special trip might take an hour the dealer can't go out of his way. I've also met people halfway when they were way over on the other side of my route. And, of course, when a dealer...

So you drill down to find the absolute worst case scenario and use that as an argument? For shits and giggles, we'll address it anyway. Always? Of course not. Just the online guy can't always overnight something (hell, most of them drop-ship and frequently "overnight" means the the day after...

As with any skill, it's something you can learn. But yes, just as most small repair shop owners think it's all about working on the car or so many carpenters think it's all about building good cabinets or homes, so many technicians who become business owners do not understand anything about how...

When you're looking for that special tool you don't know the name of, or a part for some tool, all those online places aren't going to do a thing to help you. When you have a job on the rack and you discover there is a special tool needed to do the job, none of those online places is going to...

When I sold tools, I always introduced myself to the new guy... Okay, most of the time I did. If it was shop where there tended to be a revolving door save for one or two anchor guys, I wouldn't. Otherwise, I did. As for @gmcgeo above, those warranties cost the dealer money. First, he's out...

He doesn't have to warranty your tools if you never bother to buy from him. If you always buy online, warranty it online. That guy has hundreds of thousands of dollars ******* in his business.

On tools like that, most dealers make around 20%. In other words, the dealer probably paid about the same cost you can find it on the internet for.

I was a Cornwell distributor for many years, as was my father and my uncle. Cornwell didn't want us as we were of the old, non-franchised dealers. They wanted control, and so they tried to force us to become franchisees. That was 20 years ago, and as far as I know, to this day there are no...

If you bought it on truck credit, you'll have to work it out with your dealer. If you bought it on Cornwell's credit plane (where you fill out an application), that's something different. Assuming you have used it at all, the dealer is not going to give you full credit. Depending on your...

I don't have to worry about trade it in as I'll never buy a new car. This is a '98, and, by the time we've added another couple hundred thousand miles to it, it won't be worth anything, anyway. If it were something special, or a newer car we might trade in, your idea would be quite valid.

I dunno, a clapped out cassette player? I like this better. Gives Kristy integrated GPS, plays tunes from her iPod, connect to her cellphone...

@BlakeTheCarGuy why sad?

It wasn't "today," but it was recently. Replaced the CCV chamber gaskets on my wife's car and installed a double DIN radio with GPS.

Prevost couplers. Love them! https://www.jbtools.com/prevost-irc061201cp-1-4-female-coupler-m-style/?wi=off&gclid=Cj0KCQjwwY-LBhD6ARIsACvT72OQsh69ikJcn_wVIuRampBS1-bJvkeHU2s6eQcGAvwZPX0IvlXNRXMaAkmSEALw_wcB

Depends on the situation. Upper cut can be good when you need to surprise someone, but a throat punch works well when your fighting for your life. Maybe a martial arts class? Oh, wait...

Chicago Pneumatic was sold as MATCO, but MATCO was MATCO from the moment they reorganized after separating from MAC Tools.