wjamyers
Well-known member
This is supposed to include a "Blown plastic carrying case" but it was delivered today without it. It can't mean the tray that they come in, you can't carry that around.
Does anyone know what the story with that is?
Sears.com hot deals and clearance thread
- Thread starter Spn1025
- Start date
This is supposed to include a "Blown plastic carrying case" but it was delivered today without it. It can't mean the tray that they come in, you can't carry that around.
Does anyone know what the story with that is?
Tellingthem
Well-known member
I've never seen one in any other thing besides the tray it comes in. So yes i would guess that the carrying tray is the "case".
wjamyers
Well-known member
that's pretty stupid... i've never heard of a "case" that doesn't close.
Here's the chat I just had with Sears ***********************
10:10 PM.
How can I help you today?
10:10 PM.
You
,I just bought "GearWrench 32 Piece Combination Ratcheting Wrench Set with Stubby Wrenches and Carrying Case
"
10:10 PM.
,it's supposed to include "Blown plastic carrying case"
10:10 PM.
,but there is no carrying case with the package
10:10 PM.
Farnell,
I am sorry to hear that!
10:11 PM.
You
,Order #848957993
10:11 PM.
Farnell,
Let me check that for you!
10:15 PM.
Will, I have checked and see that as per the product description, you haven't received the carrying case, so I would suggest you to return the item at the store and get the instant refund or if you want to keep the item with you, I will go ahead and issue the 10% refund on your order.
10:15 PM.
You
,I'd prefer the case... is it not available?
10:17 PM.
Farnell,
I'm sorry for the delay. I'll be right with you.
10:21 PM.
I have checked and see that the case which is not available separately to purchase, however, I would suggest you to check with the store once if they can have the case.
10:21 PM.
You
,but I didn't buy this from the store... I got it online
10:21 PM.
,and had it delivered
10:23 PM.
Farnell,
I completely understand, however, the case is not available to place the order, in this case, I will go ahead and issue the FREE return label so that you can ship it back to us and we will issue the complete refund.
10:24 PM.
You
,can you confirm that the plastic tray it comes with is not the "
carrying case??
10:24 PM.
,can you find a picture of the "blown carrying case"
?
10:25 PM.
Farnell,
I see that as per the product description it Includes carrying case as well.
10:26 PM.
You
,I can't find a picture of on the internet
10:26 PM.
,hard to imagine
10:26 PM.
Farnell,
But the picture doesn't includes the carrying case, I believe that the manufacturer din't provide the case for this model, there is an error in product description.
10:28 PM.
You
,Well, in that case I'll take the 10% discount you offered up front. I need to find some method of carrying them around.
10:28 PM.
Farnell,
Sure, let me go ahead and issue the 10% refund on your order.
10:29 PM.
You
,thanks very much
***********************************************************
Here's the chat I just had with Sears ***********************
10:10 PM.
How can I help you today?
10:10 PM.
You
,I just bought "GearWrench 32 Piece Combination Ratcheting Wrench Set with Stubby Wrenches and Carrying Case
"
10:10 PM.
,it's supposed to include "Blown plastic carrying case"
10:10 PM.
,but there is no carrying case with the package
10:10 PM.
Farnell,
I am sorry to hear that!
10:11 PM.
You
,Order #848957993
10:11 PM.
Farnell,
Let me check that for you!
10:15 PM.
Will, I have checked and see that as per the product description, you haven't received the carrying case, so I would suggest you to return the item at the store and get the instant refund or if you want to keep the item with you, I will go ahead and issue the 10% refund on your order.
10:15 PM.
You
,I'd prefer the case... is it not available?
10:17 PM.
Farnell,
I'm sorry for the delay. I'll be right with you.
10:21 PM.
I have checked and see that the case which is not available separately to purchase, however, I would suggest you to check with the store once if they can have the case.
10:21 PM.
You
,but I didn't buy this from the store... I got it online
10:21 PM.
,and had it delivered
10:23 PM.
Farnell,
I completely understand, however, the case is not available to place the order, in this case, I will go ahead and issue the FREE return label so that you can ship it back to us and we will issue the complete refund.
10:24 PM.
You
,can you confirm that the plastic tray it comes with is not the "
carrying case??
10:24 PM.
,can you find a picture of the "blown carrying case"
?
10:25 PM.
Farnell,
I see that as per the product description it Includes carrying case as well.
10:26 PM.
You
,I can't find a picture of on the internet
10:26 PM.
,hard to imagine
10:26 PM.
Farnell,
But the picture doesn't includes the carrying case, I believe that the manufacturer din't provide the case for this model, there is an error in product description.
10:28 PM.
You
,Well, in that case I'll take the 10% discount you offered up front. I need to find some method of carrying them around.
10:28 PM.
Farnell,
Sure, let me go ahead and issue the 10% refund on your order.
10:29 PM.
You
,thanks very much
***********************************************************
DanielC99
Well-known member
OMGoodness. Sounds like a chat I had with some guy named Earnest about a Worx leaf vacuum that was the wrong model. Kept telling me "do not worry, we are dedicated to customer satisfaction and will make this right". Ended up telling me that he would issue me a return label and then I could buy the correct item at regular price, when I had bought the correct item on sale.
Told him he was crazy. His response? Do not worry, we will make this right. I will send a return label...
Sent from my iPhone using Tapatalk
wvrailroader
Well-known member
I bought that same 32 piece set. It only comes with a tray, which quickly found its way into the trash.
Sent from my SM-G930R4 using Tapatalk
Sent from my SM-G930R4 using Tapatalk
a52-830
Well-known member
so, am i the only one with a stack of those trays and cases under the bench?
Nope, I have a stack of them too. I hate to throw them away. I usually end up giving them away here and there
Richard Cranium
Well-known member
just took a bunch to work and put them in our dumpster.
a52-830
Well-known member
assuming we are talking about the plastic trays, i would think it would be easier to put them out with the recycling . . . . .
barrybluejeans
Member
gearwrench 20pc ratcheting wrench set 47.99
http://www.sears.com/gearwrench-20pc-combination-ratcheting-wrench-set-sae-mm/p-00935720000P
with surprise points picked up two for ~$35 shipped each last night
http://www.sears.com/gearwrench-20pc-combination-ratcheting-wrench-set-sae-mm/p-00935720000P
with surprise points picked up two for ~$35 shipped each last night
dkroth
Well-known member
Showing full price on the site but I think it's still a good deal at $12.99. Even better if you've got some bonus points or whatever.
http://www.sears.com/craftsman-6-pc-phillips-screwdriver-set/p-00901193000P
I've got a bit of nostalgia for the Craftsman clear handles. I've wanted to get a #4 Philips for a while. I figure now is the time before they discontinue the clear handles or Sears goes belly up altogether.
Buy the #4 separately and it's $10.49. Get it in this set for a couple bucks more.
http://www.sears.com/craftsman-6-pc-phillips-screwdriver-set/p-00901193000P
I've got a bit of nostalgia for the Craftsman clear handles. I've wanted to get a #4 Philips for a while. I figure now is the time before they discontinue the clear handles or Sears goes belly up altogether.
Buy the #4 separately and it's $10.49. Get it in this set for a couple bucks more.
Last edited:
SchillerM
Well-known member
My local Sears has a sign for $5 back in points on $10 purchase.
Clerk couldn't tell me how long it lasts though..
Clerk couldn't tell me how long it lasts though..
If you're using Gladiator storage for your garage walls, you can get some more tracks on sale right now:
Gladiator GearTrack® 4' Long x 6" Tall Heavy-Duty Channel $6.99
Gladiator GearTrack® 4' Long x 6" Tall Heavy-Duty Channel $6.99
stanford1621
Well-known member
- Joined
- Jun 30, 2008
- Messages
- 106
Those gladiator gear tracks will drop to b1g1 free sometimes
bagged150
Well-known member
That's good to know. Is it regular price b1g1? If so, it's essentially being at 1/2 price anyway.
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stanford1621
Well-known member
- Joined
- Jun 30, 2008
- Messages
- 106
Yes, 2 for $13.98 was the last deal, when I clicked the link it showed $9.** a piece
2manytools
Well-known member
Get your Craftsman power tools while you can, especially at these stores...
More stores closing that didn't make as much noise
Lampert (the pic even makes him look like a lampert, lol) gets in a ******* match with TTI, who makes Craftsman power tools, but also make Milwaukee/Ridgid/Ryobi
More stores closing that didn't make as much noise
Lampert (the pic even makes him look like a lampert, lol) gets in a ******* match with TTI, who makes Craftsman power tools, but also make Milwaukee/Ridgid/Ryobi
Loscaldazar
Well-known member
- Joined
- Feb 23, 2013
- Messages
- 2,385
Lol "Sears' stock fell 12% after the blog post was published."
Guess the market has already determined who is going to loose that fight.
Chuckster in NJ
Well-known member
After seeing how pitiful the Sears stores in my area are, I can't imagine what the ones looked like that they are closing.
2manytools
Well-known member
They actually can look more full, because they consolidate things, as well as bring **** in from other stores. Any ironically, they have a ton more shoppers during their closing sales, though they are the ones that show up to anything with a sign that says sale/clearance/going out of biz
Last night I went in to pick up an order. Guy didn't have it in the back and made me wait about 15 minutes while he looked on the shelves for it. In the end couldn't find half of it. Gave me a ticket to get a refund from a cashier. Went to the cashier with the refund ticket and my 1/2 order that was given to me without a receipt or loss prevention tape. Guy accused me to my face of taking the item off the shelf and trying to walk out with it. Then found out that the manager I know was just fired for theft.
Stock should be dropping more than 12% with this kind of nonsense. What a mess.
Stock should be dropping more than 12% with this kind of nonsense. What a mess.
Chuckster in NJ
Well-known member
UGGH!!!! It went back up to $99!!!
Sears is about an hour from my house so I usually have the items shipped. The smaller items less than 30 I do store pickup and I may not get to the store but once every couple of weeks or so. I also work out of town and when I'm gone the wife picks up the orders.
The last time she went to pickup they only gave her two items when I had 9 I think. I thought no big deal I'll just pick it up the next time I'm there. I showed them via my tablet the orders I had not picked up. I waited about 30 mins and the guy came back and said the more expensive items had been picked up already. Did all but accuse me of trying to pick up the same item twice. I wasn't backing down and they finally gave me my items. Still says processing for pickup on the website
Super Sport
Well-known member
Over the past several years I have had this happen multiple times. My understanding is that if the item sits for over 30 days, the store may mark it as picked up as they have no way to cancel and refund the order. Sounds like a load of BS to me and a good candidate for a lawsuit. Happened to me on a couple of small items and one much larger item. The larger item I argued with them and eventually it was found and given to me. The small items I didn't feel like were worth the hassle. This was back when you could find the "local ad" deals online that were store specific, so I would buy items that were greatly marked down at nearby stores that I did not frequent too often.
2manytools
Well-known member
I would have asked to see the signature of the pickup, as well as find out when it was picked up.
Super Sport
Well-known member
I did at first, but after already waiting around for 20+ minutes, just didn't feel like sitting there trying to prove that I didn't pick it up. Like I said, on the large item I did. Their computer system did tell when it was picked up and the employee who marked it that way. This happened at multiple stores as well, which makes me wonder if it's some kind of behind-the-scenes policy.
I got so many great deals and made a lot of money reselling NOS USA stuff that I would just self-insure against Sears' screw ups, of which there were many.
The guy mentioned me reselling. I do not but I may do so in the future. With some of the deals you get it's no wonder they are going out of business
Saw one in Dallas being closed but then I realized that it is at the mall that is being torn down.
Jeepster04
Well-known member
- Joined
- Jun 25, 2013
- Messages
- 3,095
Recently had a store pickup item say that it had been picked up but I never got an email saying it was ready for pickup. The lady at sears knows me and even has my phone #. She called me and said she found it on laying on the shelf. Its not an item they normally stock so it was out of place....
Chuckster in NJ
Well-known member
I ordered four sets of the Irwin clamps and only 2 of the 4 came in (I pre paid for four) and they called me that the order was ready for pick up, when I went to the store to pick them up I said: "I ordered 4 where are the other two sets? And the clerk said: "that is all they sent so they must be on back order please sign here." I signed that I picked up the order and never got credited for the two sets that were not picked up..... needless to say I saw the manager and explained the situation and he said since it was not an expensive item he would just refund the money to me and I said: "Sir, I am being honest with you and I have no reason to scam you so you mean to tell me if this happened to a $100 item in the same situation you would not refund my money?"....... He replied: "I would have to look into it much further before I would give you the refund on something you signed for."
MORAL of the story: Sears is on life support and be very cautious when dealing with them!
BTW! Use points ASAP!
MORAL of the story: Sears is on life support and be very cautious when dealing with them!
BTW! Use points ASAP!
Last edited:
Chuckster in NJ
Well-known member
paulsomlo
Well-known member
Next time your car needs work, your wallet will love you.
It helps having ratcheting wrenches when swapping transmission mounts on my car!![emoji119] [emoji373] [emoji481]
Chuckster in NJ
Well-known member
EOC_Jason
Well-known member
Back down to $49.99!!
That's the usual price, and sometimes in store they have them as $44.99...
I would love a set, but I'm not buying that one with all the skips... F that...
What ~20 PC set do you recommend for under $80?
bubinga
Well-known member
Not too bad of a deal really, like $2.50 pre tax each.
fill in the gaps at Advance auto using a - 20 code, I paid about $7.50 for a 7mm.
11 mm can get by with 7/16, 9 is hardly ever used,