kball you are lucky and it's good the store stood by their "In 5" promise. Depending on the store, it can be a few other scenarios that include:
1. they can stop the wait timer before time's up, while retrieving / looking for the item(s)
2. they make you wait and told you the one who can print the coupon is away
...
1. they can stop the wait timer before time's up, while retrieving / looking for the item(s)
2. they make you wait and told you the one who can print the coupon is away
...
Hose plier is now in my list!

