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Truck stuck on lift

Todd.Brock

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I’ll have to give this a try. I had my Honda Civic stick about 3/4 way up. It’s unnerving to say the least. I rocked, bled air, lifted, lowered ,kicked and screamed. It was not a good day but fort. ended without incident. other than me being frazzled and I pulled out of the garage and smacked my wife’s minivan. I hate this lift, and the crappy advice I get from Danmar.


Sent from my iPhone using Tapatalk
 
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lemmy999

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I’ll have to give this a try. I had my Honda Civic stick about 3/4 way up. It’s unnerving to say the least. I rocked, bled air, lifted, lowered ,kicked and screamed. It was not a good day but fort. ended without incident. other than me being frazzled and I pulled out of the garage and smacked my wife’s minivan. I hate this lift, and the crappy advice I get from Danmar.


Sent from my iPhone using Tapatalk

To get the paint off I took my 4.5" angle grinder and removed the guard and then put on a 4" paint stripping disc similar to this:

https://www.harborfreight.com/4-inch-nylon-abrasive-wheel-94016.html


In about 30 minutes I was able to remove most of the paint from one side, but there is one corner that I couldn't reach with that. I had to get a 4" disc that is meant for a drill chuck and then use a 90 degree drill attachment. I was not able to remove all of the paint in that corner, but I got most of it off. I would have returned mine if I hadn't already drill the holes and installed the anchors. Good luck.
 

PoorOwner

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What paint exactly, I thought the pictures you showed earlier looked like a block that is inside a galvanized channel.
 

SJW

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Thousand Oaks, CA
Lemmy, well done! You have significantly more patience than I do. Hopefully it will continue to work as expected.
 

SALIV8

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Dec 11, 2008
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Wow. Great job Lemmy with your repair. Im surprised a flat or matte paint would cause so much binding when it has grease smeared over it. Regardless, Danmar needs to make this right and give you something for all your time with the repair.
 

Denwood

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Sep 22, 2014
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The Maxjax lift columns are not assembled with awesome precision. I had to tighten mine up at the tops (clamp during assembly and spot weld spreader) due to a lot of slop at the top. At least one other user added metal spacers to force the internal slider bars outwards. Regardless, a smooth inner bore should be a quality control check for every column. This is not a replacement for correct balance on the lift, which really is a "calibration" issue for every vehicle you lift. I have colored tiles in my Freeflow floor to help with vehicle placement for decent balance during the lift.


You should also read this on pad leveling vs column leveling:
https://www.garagejournal.com/forum/showthread.php?t=303644
 
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lemmy999

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What paint exactly, I thought the pictures you showed earlier looked like a block that is inside a galvanized channel.

The block is inside of a channel that is painted with the same matte paint (with a rough surface) that is all over the post. I removed the paint where the glide blocks slide and it fixed the binding problem. The info is on the previous page of this thread.
 
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lemmy999

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The Maxjax lift columns are not assembled with awesome precision. I had to tighten mine up at the tops (clamp during assembly and spot weld spreader) due to a lot of slop at the top. At least one other user added metal spacers to force the internal slider bars outwards. Regardless, a smooth inner bore should be a quality control check for every column. This is not a replacement for correct balance on the lift, which really is a "calibration" issue for every vehicle you lift. I have colored tiles in my Freeflow floor to help with vehicle placement for decent balance during the lift.


You should also read this on pad leveling vs column leveling:
https://www.garagejournal.com/forum/showthread.php?t=303644

True, but I was only 4-5" off of the perfect balance point, so I think any lift should work with that small of an imbalance.

That is some great info on your post. Fortunately my garage floor is almost perfectly level.
 
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Denwood

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True, but I was only 4-5" off of the perfect balance point, so I think any lift should work with that small of an imbalance.

That is some great info on your post. Fortunately my garage floor is almost perfectly level.

Agree 100%. There are a few factors at play here to ensure reliable operation, particularly when the hoist is using essentially plastic slider blocks (instead of steel internal roller bearings) on the hoist carriage.

1. A smooth internal bore.
2. Correct tolerances.
3. Correct lubrication.

It's a good reminder really to all Maxjax folks to go out and lube up the internal sliding surfaces of their hoists as a rough internal bore will also prematurely wear down the internal bearing blocks of the carriage, in turn leading to excessive slop (forward/rear rocking) when using the lift.
 

SGKent

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I am glad the issue is resolved. That said I have looked at this thread a lot and suspect that the underlying issue is clearance rather than surface. Removing the paint added a little bit of clearance and reduced the parts from digging in. When the photos are looked at, it is not the block that is rubbing but rather the tube that goes into the block. At the top one can see a fine line of grease where the block stopped. There is still grease left where the block was. But, if one looks in the center one will see that there is an area where all the grease is gone. That aligns with the tube - same placement and width. The tube is exerting too much pressure on the block. This does not appear to be lean because the opposite side also is rubbed clean. From this I infer that the width of the assembly is too much for the upright, causing severe friction. That friction was enhanced by the matte finish. Likely this is a quality control issue at the manufacturer where the part was made too wide. Regardless I am happy the OP found a work around.

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lemmy999

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I am glad the issue is resolved. That said I have looked at this thread a lot and suspect that the underlying issue is clearance rather than surface. Removing the paint added a little bit of clearance and reduced the parts from digging in. When the photos are looked at, it is not the block that is rubbing but rather the tube that goes into the block. At the top one can see a fine line of grease where the block stopped. There is still grease left where the block was. But, if one looks in the center one will see that there is an area where all the grease is gone. That aligns with the tube - same placement and width. The tube is exerting too much pressure on the block. This does not appear to be lean because the opposite side also is rubbed clean. From this I infer that the width of the assembly is too much for the upright, causing severe friction. That friction was enhanced by the matte finish. Likely this is a quality control issue at the manufacturer where the part was made too wide. Regardless I am happy the OP found a work around.

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I never quite figured out what caused then. When I disassembled everything I checked and there should have been no way for the post the block was sitting in to make contact, but it sure appears that it did. With the guide blocks pushed all the way on the post on the carriage, the post was recessed from the edge of the guide block at least 3/16" or more.

There seemed to be plenty of clearance inside the column. I was actually concerned there was too much clearance and it was allowing the blocks to rotate and get wedged. But I used an inspection camera and looked in the column while it was stuck and the blocks were not doing that.
 

Gerhardt

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The block is inside of a channel that is painted with the same matte paint (with a rough surface) that is all over the post. I removed the paint where the glide blocks slide and it fixed the binding problem. The info is on the previous page of this thread.

I purchased the M6 and installed a week ago labor day weekend. Had the exact same problem. Contacted Danmar and they claim it was because of the cylinder binding. Advised them of the exact situation I was having and still they came up with cylinders. They stated they had me on a list for 2 brand new cylinders which were in back order almost four weeks. They claim the cylinders in my lift were not manufactured properly and a new thicker cylinder was in order.

I'm so glad I came across this thread. I used the same discs and removed as much of the powder coat as I could and reinstalled the carriage. Lift is smooth like butter. After 4 hours of grinding and reinstalling, I now have a working lift.

I will be contacting Danmar in the morning and giving them my 2 cents on this fix. Noone (after spending this amount of money) should have to *fix* their problem. We should be compensated for our labor

Thanks again for posting this repair!
 
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lemmy999

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I purchased the M6 and installed a week ago labor day weekend. Had the exact same problem. Contacted Danmar and they claim it was because of the cylinder binding. Advised them of the exact situation I was having and still they came up with cylinders. They stated they had me on a list for 2 brand new cylinders which were in back order almost four weeks. They claim the cylinders in my lift were not manufactured properly and a new thicker cylinder was in order.

I'm so glad I came across this thread. I used the same discs and removed as much of the powder coat as I could and reinstalled the carriage. Lift is smooth like butter. After 4 hours of grinding and reinstalling, I now have a working lift.

I will be contacting Danmar in the morning and giving them my 2 cents on this fix. Noone (after spending this amount of money) should have to *fix* their problem. We should be compensated for our labor

Thanks again for posting this repair!


Yeah, I have heard the same thing from them. I think they would prefer it be the cylinders because they can just ship out some new ones and (hopefully) fix it. Fixing the paint on units that are already out in the field would be a bit more difficult for them I think.

I agree and I'm not happy about all of the work I have had to put in to this. I would have sent it back if I hadn't already installed the anchors. I got all of the paint off of the back and side of the area where the glide blocks contact, but the front part was a bit more difficult. I got most of it off and it is smoother, but it isn't all gone. The only real issue I am having now is that after a few times raising/lower the vehicle, I get a bit of "chatter" as the lift is raising the car. It is as if the right and left posts don't lift smoothly but instead go up at 1/8" at a time and they are out of sync. So it kind of rocks the car side to side as it goes up. I think that the grease gets rubbed off then there is still some binding due to that top block which gets pushed up hard against the front (where not 100% of the paint is removed). I took it apart again and rounded the edges on all of the corners of the glide blocks, and removed the thicker grease I was using and went back to the spray white lithium. I haven't had another car on it to see if it fixes it. Danmar told me to go buy some $35 CAT hydraulic additive, but that didn't fix it.
 

khammo01

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Jul 29, 2016
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Wow, I am having the exact same problem with a brand new lift. It worked fine on a unloaded test, so I put a car on there and it got stuck on the very first lift. I have greased the hell out if it and gone back and made the lift as level as possible. That helps but it still gets stuck at the higher positions.

I looked at tons of Maxjax posts and reviews and nobody had a sticking issue. This seems to be something that only afflicts the M-6.

Seems no point to contact Dannmar if they are just going to give us the wrong solution... How much time did it take you to clean off the paint and regrease?
 

khammo01

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Jul 29, 2016
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I purchased the M6 and installed a week ago labor day weekend. Had the exact same problem. Contacted Danmar and they claim it was because of the cylinder binding. Advised them of the exact situation I was having and still they came up with cylinders.

Hmm. My guess is they are hoping a tighter fitting cylinder will help keep the cartridges straight. Which sounds like a kludge but might work.

The QA folks need to do some testing with off centered lifts and get this figured out.
 
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lemmy999

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Wow, I am having the exact same problem with a brand new lift. It worked fine on a unloaded test, so I put a car on there and it got stuck on the very first lift. I have greased the hell out if it and gone back and made the lift as level as possible. That helps but it still gets stuck at the higher positions.

I looked at tons of Maxjax posts and reviews and nobody had a sticking issue. This seems to be something that only afflicts the M-6.

Seems no point to contact Dannmar if they are just going to give us the wrong solution... How much time did it take you to clean off the paint and regrease?


It took me an entire day or maybe more to do the first post because I was experimenting with what worked the best to get in to the tight space. I even tried a paint stripper but that didn't work well at all. The second post only took me about 3 hours total. I was also lightly sanding off the sharp edges of the glide blocks which took a little extra time. I have since rounded them off a little more.

I think the best way for them to fix this would be to replace the glide blocks with a roller design. That would be much more forgiving, but that would no only take longer to develop, but would increase their cost on the lift and they seem to be trying to reduce the cost in any way possible (like going away from the Wej-It brand anchors to some generic Wej-It copy).
 
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JLee50

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Oct 11, 2019
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NJ
Same problem here - I bought an M6 figuring that the ALI certification meant it was a safer lift than the regular Maxjax. So far I am 3 for 3 on vehicles getting stuck on the lift....one of my posts binds and won't go down. I've figured out that if I put a floor jack on the end of the vehicle that's causing the lift to bind, then slowly relieve pressure off of that side of the arm (I watch for the slide block to barely shift away from the wall of the post), I can then lower without any trouble.

I emailed my sales contact, who referred me to a technical contact. This was the suggestion:

The factory may have painted the inside of the posts with the textured matte black paint. The abrasive texture of the new paint, if not sanded will is cause the slide blocks on the carriage to hang up. Sanding the ID of the posts will 100% resolve the issue.

Sent a pic and got this response--

Josh,



Your lift is Matte. Please follow the instructions in the e-mail. It’s hard to say which lifts will be affected because some lifts have more texture than others. The lifts with heavier texture are the lifts affected, like yours.



Please let me know once you finish the modification and have lubricated the columns. This will resolve the issue.
 
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truekid

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May 17, 2019
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Sykesville MD
Just finished installing mine. I took care to make sure the post was leveled and everything lined up. Same result. My car got stuck. I ended rocking it back and forth, it eventually it came down but it was very sketchy.

I’m going to call them tomorrow.

JLee50 could you post the instruction?
 

MileHighRover

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Mar 13, 2018
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I purchased my M-6 in April of this year, and it has the gloss black finish. I haven't had any issues with the lift and it has lifted my 5,600 pound Land Cruiser many times. It's crazy to hear the quality of this lift has dropped so much in 7 months. I'd be beyond pissed if I were in y'alls shoes. Definitely hope they make it right.
 

JLee50

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Just finished installing mine. I took care to make sure the post was leveled and everything lined up. Same result. My car got stuck. I ended rocking it back and forth, it eventually it came down but it was very sketchy.

I’m going to call them tomorrow.

JLee50 could you post the instruction?

Here are the instructions I was provided. What were you told?

https://i.imgur.com/YhhWwae.png

https://i.imgur.com/2kkQ8wu.png

Overall this is wildly unacceptable for an ALI certified lift. I have contacted ALI with my concerns.
 
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Farmall450

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Without seeing this closeup, I would guess a machining operation was skipped. The 'blocks' that slide in the channel probably still have a raw/as cut edge rather than having a rounded or angle edge profile. That sharp edge is biting into the channel steel.

the seller owns this problem IMO.

I would assume so, too. Agreed that it's on them.
 

JLee50

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I would assume so, too. Agreed that it's on them.

Dannmar claims it was a manufacturing issue. I've been in communication with them via phone and email and they have nobody in my area able to service the lift (so much for the 3 year parts/labor warranty) and my only solution is to sand it myself or send the lift back.

Their social media team claims they will have new inventory in mid-December: https://i.imgur.com/pdVqvrd.png

I am strongly tempted to send the lift back and buy an Atlas or Bendpak, but I've already installed all the anchors/etc and it'd be a lot less work to just sand this one. Extremely conflicted...
 

Farmall450

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Dannmar claims it was a manufacturing issue. I've been in communication with them via phone and email and they have nobody in my area able to service the lift (so much for the 3 year parts/labor warranty) and my only solution is to sand it myself or send the lift back.

Their social media team claims they will have new inventory in mid-December: https://i.imgur.com/pdVqvrd.png

I am strongly tempted to send the lift back and buy an Atlas or Bendpak, but I've already installed all the anchors/etc and it'd be a lot less work to just sand this one. Extremely conflicted...

That's a tough moral thing. I would recommend getting them to compensate your time (and future time to remedy) if you go the route of fixing. You might be better off with one of those two in the long run should something else break that you can't fix. I really like the Atlas and rotary lifts I've used.
 

JLee50

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That's a tough moral thing. I would recommend getting them to compensate your time (and future time to remedy) if you go the route of fixing. You might be better off with one of those two in the long run should something else break that you can't fix. I really like the Atlas and rotary lifts I've used.

They have offered $200 in compensation for my time (up from an initial offer of a "free gift", i.e. roller stool, oil drain pan, etc). I am more concerned with future support and the overall quality; given that it is ALI certified I did not expect such problems.
 

Wes Tex

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I have an old Challenger 2 lift purchased used from a car dealership. With no installation instructions I installed it in my shop about 10 years ago. I use it about once a week, and the only maintenance has been to replace the "sliders." It is one heavy piece of equipment. From what I read, I would never buy a Danmar lift.
 

khammo01

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I would just repair the lift. My M-6 has been a great lift once this simple manufacturing oversight is resolved. I've used several times a week since doing the modification and there have been zero issues since. I don't regret the purchase at all.

Obviously a commercial full height lift would be the better option. We buy this lift because we have height constraints.
 
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lemmy999

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I was in regular contact with who I think was the head of tech support at Danmar. They seemed very concerned but really didn't have a solution. They first mentioned the paint, but then later changed to saying they thought it was an issue with the cylinders. I really needed a functioning lift soon my own I decided to sand my paint off. After I told them my positive results they still seemed skeptical but I guess they finally decided to try it themselves and saw that it was the solution. All along he was mentioning some sort of compensation or free gift like JLee50 mentioned, but by the time I had fixed it he stopped mentioning anything. I even had one of the expansion anchors (that had torqued just fine initially) come lose after about a month of use and he was more than happy to sell me some epoxy and an anchor. They didn't even offer to send it for free.

Currently I am happy with my lift, but I doubt I would ever buy a Danmar product again. The instructions and diagrams were all wrong and they seem to make no effort to correct them. Their website makes the claim that the expansion anchors are still Wej-Its even though they quietly have changed to some they source direct from China instead (the epoxy ones are still Wej-It) and they have no data to document their strength/rating or any test data (I specifically asked for this and they said they didn't have it). The Wej-It expansion anchors are from a reputable company and have quite a bit of documentation on their website. They claim to have a parts and labor warranty, but they actually don't have a labor warranty as others have found.
 
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DonJuan692006

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Charlotte, NC
I created an account just to chime in and say I'm having the same problem.

I bought my M6 from JEGS in July. Short in the long; my home builder had to cut out and pour two concrete pads just for the posts. This was after I discovered that the slab in my garage wasn't poured to the building code requirement of 4". Shoulder surgery also added to the delay.

Finally finished up the install yesterday. Put my '11 Mustang GT in the air about a foot to check for leaks and what-not. After making sure everything was good to go, which included dropping the car on the first set of safety latches and raising it back up, I went full height. Hit the release lever to lower and nothing happens.

After finding this post, I confirmed that my posts were also left with the rough painted surface on the inside of the channels for the 3D printed blocks causing them to bind. The upper set were bound towards the car (inner on both sides) and away from the car for the bottom set (outer). After a few hours of beating the sleds with a BFH and the sleds dropping two or more inches at a time (rated an 11 on the ******** pucker scale), I finally got the car low enough to lift off the arms with my floor jack and jack stands.

I'm going to call Dannmar on Monday, but I'm at a pretty extreme level of pissed off. The whole idea behind these lifts is to simplify things. Not creating more work and having to constantly worry about my car getting stuck in the air.
 

khammo01

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Smooth the inside of the posts and you will have a trouble free lift. I’ve used mine dozens of times since doing so and i have had zero problems.
 

JLee50

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I created an account just to chime in and say I'm having the same problem.

I bought my M6 from JEGS in July. Short in the long; my home builder had to cut out and pour two concrete pads just for the posts. This was after I discovered that the slab in my garage wasn't poured to the building code requirement of 4". Shoulder surgery also added to the delay.

Finally finished up the install yesterday. Put my '11 Mustang GT in the air about a foot to check for leaks and what-not. After making sure everything was good to go, which included dropping the car on the first set of safety latches and raising it back up, I went full height. Hit the release lever to lower and nothing happens.

After finding this post, I confirmed that my posts were also left with the rough painted surface on the inside of the channels for the 3D printed blocks causing them to bind. The upper set were bound towards the car (inner on both sides) and away from the car for the bottom set (outer). After a few hours of beating the sleds with a BFH and the sleds dropping two or more inches at a time (rated an 11 on the ******** pucker scale), I finally got the car low enough to lift off the arms with my floor jack and jack stands.

I'm going to call Dannmar on Monday, but I'm at a pretty extreme level of pissed off. The whole idea behind these lifts is to simplify things. Not creating more work and having to constantly worry about my car getting stuck in the air.

I just got off the phone with Justin and Dale from ALI: https://www.autolift.org/contact-automotive-lift-institute/ I reached out last week via their [email protected] address to advise them of the troubles I have had with my lift.

I strongly encourage anyone else having trouble to do the same. They hold their certification to a high standard and deserve to know when a product they've gold-certified is unsafe.
 

aussiek2000

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A little off topic, but I was raising a truck on our 4 post lift at the shop at near capacity (14K), and the cable snapped. Scared the **** out of me. Luckily all the locks did their job and kept lift from dropping.

Took multiple air over hydraulic jacks, and wood cribbing to get it down to the ground.
 

DonJuan692006

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I strongly encourage anyone else having trouble to do the same. They hold their certification to a high standard and deserve to know when a product they've gold-certified is unsafe.

I may do just that. I finally found time to call Dannmar. Was advised that they've requested the manufacturer to go back to the gloss paint but apparently don't have any in stock to do a swap. They're only solution was for me to follow your sanding process and be compensated (mentioned warranty extension or product) or a refund. I've waited too long for this to just send it back, so I'll give the sanding a try.

Unfortunately, I've already ruined the finish on the front of the carrier, so I guess I'll get to sand that down and re-do it at some point to make sure I don't run into corrosion issues later.

EDIT: Had to remove the link and email since I have less than 5 posts.
 

JLee50

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I may do just that. I finally found time to call Dannmar. Was advised that they've requested the manufacturer to go back to the gloss paint but apparently don't have any in stock to do a swap. They're only solution was for me to follow your sanding process and be compensated (mentioned warranty extension or product) or a refund. I've waited too long for this to just send it back, so I'll give the sanding a try.

Unfortunately, I've already ruined the finish on the front of the carrier, so I guess I'll get to sand that down and re-do it at some point to make sure I don't run into corrosion issues later.

EDIT: Had to remove the link and email since I have less than 5 posts.

I waited a while too and have had mine nearly six months now, and I am sending it back anyway. I will likely get a 7000lb QuickJack for now, and if it turns out that I end up frequently wanting more height I will get something like this: https://www.naautoequipment.com/Atlas-PSP-6-000-lb-Portable-Single-Post-Lift-p/xh-psp-6000.htm

I think Dannmar needs to feel this, and they won't if everybody just sands their lifts down and takes a paltry $50 product (or even the later offering of $200). I purchased an ALI certified lift with a three year parts and labor warranty - my lift would absolutely fail ALI certification as it stands, and they're unable to fulfill their labor warranty.
 

JLee50

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Update, my M6 left on a flatbed this morning. I strongly encourage anyone else who has this problem to return their lift and report it to ALI. This is a huge safety concern and their certification should be pulled until it actually meets standards.
 

BillK

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Update, my M6 left on a flatbed this morning. I strongly encourage anyone else who has this problem to return their lift and report it to ALI. This is a huge safety concern and their certification should be pulled until it actually meets standards.

So, just curious. Are you getting your money back ? And what did the guys at ALI have to say about it ???
 

narbie99

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Aug 20, 2014
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I have the older version of the max Jax 2 post and its happening to me my, Ive had this lift for years but never had the clearance to go max height. First time I did got the car stuck. Finally got it down. Tried again, same thing, stuck. So I don’t think its just the M6 lift.
 
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Jagmandave

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Overland Park, Ks.
My best friend bought his M6 about late Oct or early Nov too, he is not particularly mechanically inclined and forgot to grease the inner parts of the columns where the slides are. However, even after doing that it still sticks. I told him to raise hell with them as it's a safety concern the way it is now but he does not like confrontation. he also spent a lot of time on the phone with Danmar and got the same story and same run around. Yesterday he got word that they were sending him two new columns.....of course, he has to disassemble the whole damn thing and replace them. Not happy.....

I like the general design and was considering getting one for my shop as I also have height limitations, but I'm not so sure now. If they're only sending out the new and improved version of the lift I might still consider it.
 

Todynot

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Location
NJ
I got my M6 today and it has the matte paint finish, so going to tackle the sanding to avoid any chance of having my car stuck. Any new developments or tricks? Like the idea of using a grinder with 6” wheel, but any other words of wisdom?
 
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