Very reasonable and understandable question. I tell my customers up front what the timeline looks like. A lot of people have a hard time with delays that are caused by things outside the control of the upholstery shop. I have a lot of that. In general, I try to give the customer an honest completion date with a small contingency built into that date. With custom work things always come up. It's the nature of the beast. I have noticed the TV shows on the subject have done more harm than good. People seem to think they will get stuff done overnight these days. I get a lot of people that want to drop off today and pick up in a week. This work is scheduled in advance because I have a significant backlog and from time to time stop taking new appointments when booked out past a certain point. Some thoughts from a guy doing the work..





















